IT Coordinator

Yuki; Antwerpen; Sur place; EUR 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Annual training

International team

Office in Antwerp

Résumé du poste

Yuki is seeking an IT Coordinator to own IT across our companies and offices, from laptops to group-wide infrastructure. You will bridge HR, finance, and engineering and shape a cohesive IT environment. You’ll report into the People team and work with engineering, legal, and colleagues across offices.

This is a brand-new role you can help define. Join a vibrant, international scale-up with hybrid work, a global team, and offices in Antwerp, Ghent, and Barcelona.

Qualifications

• Several years of IT support or workplace IT experience in a scale-up or multi-entity setting.
• Experience with Google Workspace, device management, and cross-platform environments.
• Ability to prioritise and resolve issues across multiple offices.

Responsabilités

• Device lifecycle management across roles, laptops, and asset pool.
• First-line support and escalation to IT as needed.
• Office IT upkeep including Wi-Fi, meeting tech, and event gear.
• Advise on tools, subscriptions, and company-wide IT policy.
• Create scalable processes across multiple companies and locations.

Connaissances

IT support

System administration

Scale-up environment

Cross-office coordination

Outils

Google Workspace

Intune

Notion

Windows

Mac

Description du poste

Yuki & The Yuki Way

Hi there, welcome to Yuki! As a vibrant, international IT scale-up, we support accountants, businesses, and entrepreneurs in handling their accounting more efficiently, simply, and enjoyably. And to make that possible? Well, we’re looking for kick-ass colleagues to complete our ambitious, cheerful, and lively team of top professionals!

Come on, now: that sounds like something for you, right?!

A True Yukiaan at Heart

Driven, enthusiastic, and with a quirky side: there's always some buzz in our trendy office in Berchem. And that’s the way we like it! We're eager to achieve results, take on our responsibilities, support each other through thick and thin, and continuously focus on an innovative future.

Everything can be improved, and... you can definitely contribute to that!

Values Worth Having

At Yuki, we place our employees first and foremost. Togetherness, authenticity, and collective momentum: that's what we're all about, day in and day out! We consciously choose colleagues who align closely with our core values:

• Entrepreneurial - Dare, do, and persist. At Yuki, we continuously encourage innovation, self-development, and initiative.

• Responsible - We are all essential links within Yuki, and we are aware of our responsibilities.

• Dedicated - Involved, helpful, and full of passion: as one close-knit team, we always go the extra mile.

• Inclusive - We all embrace each other's diversity within an equitable, flat company structure.

Well, enough about us: it's high time to talk about your role in our organization! Let’s go!

Your Role at Yuki

As our IT Coordinator, your mission is to own IT across our companies and offices, from the laptop on someone's desk to the decisions that shape how the whole group works. Right now this sits a little bit with HR, a little bit with finance, a little bit with engineering. You're the person who brings it all together.

That means two things at once. One day you're the friendly fixer making sure a new hire's device just works or sorting out the Wi-Fi; the next you're helping decide how we merge separate environments into one setup that's efficient and scalable. You'll report into the People team and work closely with engineering, finance, legal, and colleagues across every office. It's a brand-new role, so you'll get to shape it yourself.

• Device lifecycle: Define the right laptop specs per role (Windows and Mac), keep standard models up to date, and manage returning devices: wipe, re-enroll (Intune), redeploy, or recycle. Handle repairs and run a reliable pool of loaner laptops.

• First-line support: Be the go-to for colleagues with hard- and software questions, own the escalation path to Visma IT, and follow tickets through to resolution.

• Office IT: Keep office infrastructure running (Wi-Fi, meeting rooms, audiovisual and event tech), improve Wi-Fi coverage, and manage installers and providers.

• Tools and policy: Advise on tool selection and subscriptions across the group, help draft and maintain IT and tool-usage policies, and own company-wide tooling setup and maintenance (Slack, Notion, Google Drive, and more).

• Bring order to something new: Create clarity where things have piled up, prioritise across many incoming requests, and turn different setups into one scalable way of working.

Job Requirements

• A few years of experience in IT support, workplace IT, or system administration, ideally in a scale-up or multi-entity environment.

• Comfortable across Google Workspace, Intune (or a similar MDM), identity management tooling, Notion, and both Windows and Mac environments.

• A fixer at heart: you'd rather solve the problem today than log a ticket and wait, and you can prioritise clearly when everyone comes to you at once.

• You structure your own work across multiple companies and offices without day-to-day direction, and you're mobile between our Ghent and Antwerp offices (with a few trips a year to Barcelona and other locations).

• You communicate clearly and approachably with non-technical colleagues. English is a must, and Dutch is a big plus.

• Nice to have: network and Wi-Fi troubleshooting, plus audiovisual and meeting-room tech experience.

Very Important: What's in It for You

At Yuki, we believe in empowering our team so they can empower our users. Here's what we offer:

• Flexibility: Hybrid working options and gliding hours to suit your lifestyle.
• Growth Opportunities: Annual training budgets and access to professional development.
• International Culture: Work in a dynamic, diverse, and inclusive team with colleagues from all over the world.
• Engaging Work Environment: Offices in Antwerp, Barcelona, and Porto, with team-building activities, social events, and inspiring spaces to collaborate.

What Does the Application Process Look Like?

1. First call with our recruiter
2. Second call with the Hiring Manager
3. Third call presenting a technical assessment to our CTO and Finance team member
4. Fourth call with our HR Team

Are you ready?