IT Business Analyst & Tester – Master Data Management

AXA; Brussel Hoofdstad; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Meal vouchers

Eco vouchers

Public transport reimbursement

Mobility budget 990 euros

Job summary

AXA Belgium is seeking an IT Business Analyst & Tester focused on Master Data Management. You will analyze customer data and insurance processes, validate requirements, and help shape design with IT teams.

The role emphasizes collaboration across Agile teams and technical stakeholders, with a focus on delivering reliable data-driven solutions. Fluency in English and either French or Dutch is required, and a flexible hybrid work arrangement is available.

Qualifications

• Strong analytical thinking with attention to detail.
• Experience in an Agile/Scrum environment.
• Fluent in English and either French or Dutch; good communication with IT and business.

Responsibilities

• Analyze insurance processes, data and systems; validate requirements.
• Translate business needs into clear, actionable requirements for development teams.
• Shape functional and technical design of applications and solutions.
• Collaborate with Epic Manager, Solution Architect, engineers, and stakeholders.
• Support testing and defect resolution to ensure business value and quality.

Skills

Analytical thinking

Agile/Scrum

Fluent English

French or Dutch

Job description

About AXA Belgium

At AXA Belgium, prevention and protection are at the heart of everything we do. More than 3,000 colleagues work together to advance human progress by protecting what matters most to our 3 million customers. In 2023, AXA Belgium generated €4.153 billion in revenue and €429 million in operating profit.

You will join a modern, welcoming workplace where people are our greatest strength. We are committed to building a diverse and inclusive culture in which your ideas are heard, respected, and valued.

Within IT, your work will have a visible impact. You will help deliver secure, sustainable, and user-friendly solutions that support business transformation, improve quality, and strengthen our technology landscape.

Want to learn more about AXA Belgium? En savoir plus à propos d'AXA Belgium | AXA Assurances

IT Business Analyst & Tester – Master Data Management

Your Role

• Get to the heart of customer needs by analysing insurance processes, data, and systems, and by validating both functional and non-functional requirements.
• Bring a critical, forward-looking perspective to business requests and spot opportunities for transformation, optimisation, automation, and innovation.
• Turn business needs into clear, mature, and actionable requirements that development teams can confidently deliver.
• Help shape the functional and technical design of applications and solutions.
• Work side by side with the Epic Manager or Product Lead, Solution Architect, Requirement Engineers, System Analyst, Lead Developers, business stakeholders, and other IT teams.
• Support the testing and validation of solutions so they deliver the expected business value and quality.
• Take ownership of defects and operational issues by coordinating their resolution and providing functional production support, from incidents and post-go-live defects to change requests and quality-of-service follow-up.
• Anticipate delivery risks, raise them early, and actively help the team resolve defects and recurring problems.

Your Testing Impact

• Ensure the MDM Party application delivers a reliable, high-quality experience by testing it against agreed standards.
• Carry out functional and non-functional testing, identify defects and deviations, and partner with developers and stakeholders to resolve them efficiently.
• Create practical test plans, scenarios, and cases, and communicate results clearly and accurately.
• Help raise the bar by continuously improving testing practices and quality standards.

The Challenge

This is your opportunity to work at the centre of customer data management. The IT Master Data Management team owns the MDM Party front-end application and the CIF database, which manage customers’ administrative data. You will help protect data quality and ensure that every relevant operational application receives accurate, timely updates whenever customer information changes.

What You Bring

• You combine strong analytical thinking with a sharp eye for detail and a commitment to accuracy.
• You have experience working in an Agile/Scrum environment.
• You understand, or are eager to learn more about, front-end and back-end technologies.
• You adapt easily to changing project needs and priorities in the insurance sector.
• You communicate clearly, adjust your approach to different audiences, and enjoy bringing business and IT colleagues together.
• You stay composed under pressure, focus on results, and approach new challenges with curiosity and a willingness to learn.
• You plan and organise your work effectively.
• You are fluent in spoken and written English, as well as in either French or Dutch.

What we offer

An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan. You will also have a mobility budget of 990 euros as well as net expenses of 150 euros per month.

The benefits of working at an insurance company

From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.

A job that respects your personal life and dreams

A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home. You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.