Internship Front Office

Aimbridge; Gent; Sur place; EUR 7 616 - 9 123; Plein temps

Avantages offerts par ce poste

Monthly internship allowance of €750

Guidance from an experienced Front Office team

A warm working environment with room for personal growth

Résumé du poste

Aimbridge in Gent, Belgium, is looking for a Front Office Management Intern. As the first point of contact for guests, you will facilitate check-ins and check-outs while supporting hotel operations. This internship offers insights into guest relations, communications, and daily operations of an international hotel brand.

Applicants should be studying Hotel Management or a related field, and possess strong communication skills in Dutch and English. An internship allowance of €750 per month is provided, along with guidance from an experienced team.

Qualifications

• You are communicative, guest-oriented, and strong in administration.
• You are eager to learn, professional, and stress‑resistant.
• You have a well‑groomed appearance and a natural flair.

Responsabilités

• Welcome guests with a professional and warm attitude.
• Perform check-ins and check-outs.
• Manage telephone, email, and overall guest communication.
• Support in handling reservations.
• Assist in resolving complaints or practical questions.
• Update guest profiles and process payments.
• Contribute to guest satisfaction and loyalty.

Connaissances

Fluency in Dutch

Fluency in English

Guest-oriented attitude

Strong administration skills

Formation

Currently studying Hotel Management, Hospitality, or Tourism

Description du poste

About the internship

As a Front Office Management Intern, you will be the first point of contact for our guests. You will contribute to a smooth check-in, check-out, and overall reception flow. At the same time, you will gain insight into the broader hotel operations, from reservations to guest relations. You will be actively involved both in daily operations and behind the scenes.

What will you do?

• Welcome guests with a professional and warm attitude
• Perform check-ins and check-outs
• Manage telephone, email, and overall guest communication
• Support in handling reservations
• Assist in resolving complaints or practical questions
• Update guest profiles and process payments
• Contribute to guest satisfaction and loyalty (Marriott Bonvoy)
• Support the Front Office Supervisor and Operations Manager

Who are we looking for?

• You are currently studying Hotel Management, Hospitality, or Tourism
• You are communicative, guest-oriented, and strong in administration
• You are fluent in Dutch and English
• You are eager to learn, professional, and stress‑resistant
• You have a well‑groomed appearance and a natural flair

What do we offer you?

• A valuable internship at the reception of an international hotel brand
• Monthly internship allowance of €750
• Guidance from an experienced Front Office team
• A varied workday with plenty of guest interaction
• The opportunity to work with modern systems
• A warm working environment with room for personal growth