Front Office Intern: Guest Experience & Training

Aimbridge; Gent; Sur place; EUR 7 616 - 9 123; Plein temps

Avantages offerts par ce poste

Monthly internship allowance of €750

Guidance from an experienced Front Office team

A warm working environment with room for personal growth

Résumé du poste

Aimbridge in Gent, Belgium, is looking for a Front Office Management Intern. As the first point of contact for guests, you will facilitate check-ins and check-outs while supporting hotel operations. This internship offers insights into guest relations, communications, and daily operations of an international hotel brand.

Applicants should be studying Hotel Management or a related field, and possess strong communication skills in Dutch and English. An internship allowance of €750 per month is provided, along with guidance from an experienced team.

Qualifications

• You are communicative, guest-oriented, and strong in administration.
• You are eager to learn, professional, and stress‑resistant.
• You have a well‑groomed appearance and a natural flair.

Responsabilités

• Welcome guests with a professional and warm attitude.
• Perform check-ins and check-outs.
• Manage telephone, email, and overall guest communication.
• Support in handling reservations.
• Assist in resolving complaints or practical questions.
• Update guest profiles and process payments.
• Contribute to guest satisfaction and loyalty.

Connaissances

Fluency in Dutch

Fluency in English

Guest-oriented attitude

Strong administration skills

Formation

Currently studying Hotel Management, Hospitality, or Tourism

Description du poste

Aimbridge in Gent, Belgium, is looking for a Front Office Management Intern. As the first point of contact for guests, you will facilitate check-ins and check-outs while supporting hotel operations. This internship offers insights into guest relations, communications, and daily operations of an international hotel brand.

Applicants should be studying Hotel Management or a related field, and possess strong communication skills in Dutch and English. An internship allowance of €750 per month is provided, along with guidance from an experienced team.