Internship as Client Service Officer (Knokke)

Degroof Petercam; Knokke-Heist; On-site; EUR 13,000 - 17,000; Part time

Benefits offered by this job

Learning & development programs

Flexible working hours

Teleworking

Employee social engagement

Job summary

Degroof Petercam is seeking a Client Service Officer intern to join the local CSO team in Knokke-Heist. You will support commercial, administrative, and operational activities while ensuring regulatory and service excellence.

You will work closely with CSOs and Wealth Managers, gaining in-depth exposure to wealth management within a client-centric environment. You will collaborate with internal experts across disciplines, contribute to high-quality client interactions, and help organize events

Qualifications

• Bachelor's or Master's degree in Finance, Economics, Business Administration or related field.
• Strong interest in Wealth Management and financial services.
• Proactive, hands-on, and eager to take initiative.
• Analytical, pragmatic, solution-oriented mindset.
• Well-organized, detail-oriented, able to manage multiple tasks.
• Team-oriented with strong stakeholder relationship skills.
• Clear, professional communication; adaptable to audiences.
• Willing to learn and step outside comfort zone.

Responsibilities

• Welcoming clients and contributing to a high-quality client experience.
• Supporting Client Service Officers and Wealth Managers through the client lifecycle.
• Assisting with client inquiries on account balances, portfolio reporting, transactions, and day-to-day banking matters.
• Managing client lifecycle tasks including onboarding, updates, donations, inheritances, and contract documentation.
• Assisting with processing banking and investment transactions under supervision.
• Preparing prospecting lists and providing commercial support for outreach initiatives and events.
• Helping organize local client events and networking activities.
• Assisting in preparation of client meetings and attending to support follow-up.

Skills

Client service

Wealth Management exposure

Analytical skills

Organizational skills

Teamwork

Communication

Discretion

Dutch or French fluency

English proficiency

Education

Bachelor's or Master's in Finance, Economics, Business Administration

Job description

Context

The Client Service Office is a client-facing, front-to-back organization and a key part of the bank's first line of defense. Working closely with Wealth Managers, our Client Service Officers deliver an exceptional client experience throughout the entire client lifecycle, from prospecting and onboarding to day-to-day banking operations and account closure.

• As a Client Service Officer intern, you will play an active role within the local CSO team and support a wide range of commercial, administrative, and operational activities. In close collaboration with the CSO Coordinator and your colleagues, you will contribute to delivering high-quality service to our clients while ensuring regulatory and operational excellence.


• This role offers a unique opportunity to gain in-depth exposure to the Wealth Management business. You will work closely with CSO’s and Wealth Managers and collaborate with a broad network of internal specialists. Through these interactions, you will develop a comprehensive understanding of wealth management and build valuable expertise within a dynamic and client-centric environment.

What You Can Expect

• Close collaboration with Client Service Officers, Wealth Managers and exposure to client interactions.


• A broad and varied role combining administrative, operational and commercial responsibilities.


• Opportunities to work with internal experts across different disciplines.


• A unique learning environment to develop your knowledge of Wealth Management


• The chance to make a tangible impact on client satisfaction and service excellence.

This position is ideal for someone who is client-focused, eager to learn, and motivated to develop a long-term career within Wealth Management.

Your position

Your Responsibilities Will Include

• Welcoming clients and contributing to a high-quality client experience.


• Supporting Client Service Officers and Wealth Managers of the team throughout the client relationship lifecycle, from account opening to account closure, including related administrative follow-up.


• Assisting with client inquiries regarding account balances, portfolio reporting, transactions, and other day-to-day banking matters.


• Supporting the management of the client lifecycle, including onboarding, updates of client information, donations, inheritances, credit file administration, and contract documentation.


• Assisting with the processing and follow-up of banking and investment transactions, such as cash transfers, stock exchange orders, credit files, and corporate actions, under appropriate supervision.


• Preparing prospecting lists and providing commercial support for client outreach initiatives and events.


• Contributing to the organization of local client events and networking activities.


• Assisting in the preparation of client and prospect meetings and attending meetings to support administrative and operational follow-up.

Your profile

• You are currently pursuing a Bachelor's or Master's degree in Finance, Economics, Business Administration or a related field.


• You have a strong interest in Wealth Management and financial services.


• You are proactive, hands‑on, and eager to take initiative.


• You combine strong analytical skills with a pragmatic and solution-oriented mindset.


• You are well‑organized, detail‑oriented, and able to manage multiple tasks simultaneously.


• You enjoy working in a team and building relationships with different stakeholders.


• You communicate clearly and professionally, adapting your style to different audiences.


• You are eager to learn and willing to step outside of your comfort zone to broaden your knowledge and experience.


• You have a high sense of discretion and professionalism when dealing with confidential client information.


• You are fully fluent in Dutch or French and have a good command of English. Knowledge of the other national language is an asset.

Our offer

For more than 150 years, Degroof Petercam has been a reference investment house. Entrepreneurship is our DNA, expertise is our fuel. You will become part of a company with highly skilled, talented and passionate experts that aim for nothing less than excellence. The impact of our work goes beyond profit by looking at business from a broader perspective, challenging those who want to intellectually. As a part of Indosuez Wealth Management and Crédit Agricole, we offer our people ongoing learning and development and mobility on an international scale.

In addition to our fascinating work environment, we also offer:

• A broad offer of learning & development programs including a Degroof Petercam Academy for both professional and personal goals.


• An attractive and market conform compensation package


• Flexible working hours & teleworking


• An Employee Social Engagement Program


• Access to the same Private Banking Expertise as our clients