Insurance Officer | Risk & Claims Specialist (Brussels)

Equans BeLux; Brussel; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Group insurance

Meal vouchers

13th month

Holiday pay

Electric lease car

Bicycle lease plan

Smartphone with subscription

Homeworking

Seniority leave

Benefits@Work discounts

Job summary

Equans BeLux in Brussels is seeking an Insurance Officer to support administration of insurance policies, renewals, and claims, collaborating with internal teams, insurers and brokers to strengthen risk control.

The role requires a bachelor’s or master’s in risk management or insurance, at least five years in related fields, and fluency in Dutch, French and English. It offers a market-rate salary, training opportunities and a range of benefits.

Qualifications

• Bachelor’s or master’s degree in risk management or insurance.
• Minimum 5 years of experience in insurance, claims management or risk management.
• Good knowledge of insurance conditions and relevant regulations.
• Ability to manage and follow up multiple files simultaneously.
• Excellent written and verbal communication skills; analytical mindset.
• Structured, accurate, solution-oriented and proactive.

Responsibilities

• Support administrative follow-up and management of insurance policies.
• Assist with renewal, adjustment and optimisation of insurance contracts.
• Analyse insurance documentation for compliance and completeness.
• Handle claims from notification through to settlement.
• Maintain contact with insurers, intermediaries and internal stakeholders on claim progress.
• Verify claim payments.
• Advise internal departments on insurance-related questions and risks.
• Support risk analyses and propose additional insurance coverage when required.
• Maintain strong relationships with insurance companies, brokers and external partners.
• Act as internal point of contact for questions regarding insurance coverage, conditions and procedures.
• Collect and report data related to claims and insurance costs.
• Ensure accurate and well-structured administration of insurance files.
• Use the digital tools made available by the department.

Skills

Dutch language

French language

English language

Analytical mindset

Communication skills

Education

Bachelor’s/Master in risk management or insurance

Job description

Equans BeLux in Brussels is seeking an Insurance Officer to support administration of insurance policies, renewals, and claims, collaborating with internal teams, insurers and brokers to strengthen risk control.

The role requires a bachelor’s or master’s in risk management or insurance, at least five years in related fields, and fluency in Dutch, French and English. It offers a market-rate salary, training opportunities and a range of benefits.