Business Analyst - Digital Transformation

ictjob.be; Brussel; On-site; EUR 45,000 - 65,000; Full time

Job summary

ictjob.be is assisting a client in Belgium to hire experienced Business Analysts for digital transformation within the Assets Department. You will analyze and redesign processes, gather and validate requirements, and ensure that digital solutions meet operational needs.

You will bridge business and IT, coordinate with stakeholders, test releases, and contribute to energy transition initiatives while supporting maintenance and offshore wind related activities.

Qualifications

• Experience bridging business and IT to drive transformation.
• Strong analytical and stakeholder-management capabilities.
• Background in infrastructure, utilities, energy or asset-intensive industries valued.

Responsibilities

• Analyse, model, and optimise business processes.
• Gather requirements and translate into epics, user stories, and business requirements.
• Coordinate alignment and validation between business and IT teams.
• Test, review, and validate application releases after implementation.
• Support training and post-go-live use by business users.
• Contribute to change management activities and training materials.

Skills

Business Analysis

Stakeholder Management

Analytical Skills

Requirements Gathering

Process Modelling

Change Management

Communication Skills

Challenge Stakeholders

Tools

SAP PM

Job description

For one of our clients, we are looking for experienced Business Analysts to support digital transformation initiatives within the Assets Department.

In this role, you will contribute to strategic digitalisation and optimisation projects designed to improve the efficiency, safety, and reliability of the organisation's operations.

As a key liaison between business stakeholders and IT teams, you will analyse and redesign business processes, gather and validate requirements, and ensure that digital solutions effectively support operational needs.

You will also contribute to the energy transition, renewable energy integration, and the harmonisation of processes across different entities.

Key responsibilities

• Business analysis & process optimisation:
  • Analyse, model, and optimise business processes.
  • Guide business stakeholders in redesigning and improving operational processes.
  • Gather business needs and translate them into epics, user stories, and business requirements.
  • Constructively challenge stakeholders to ensure efficient and pragmatic solutions.
  • Develop business information models to support the implementation of requirements.
  • Support the harmonisation of processes across departments and entities.
• Business & IT coordination:
  • Facilitate the alignment and validation of requirements between business and IT teams.
  • Review and validate functional analyses prepared by IT partners.
  • Collaborate with business and IT stakeholders throughout project delivery.
  • Ensure digital solutions effectively address identified business and operational needs.
• Testing & implementation:
  • Test, review, and validate application releases following implementation.
  • Support business users during the implementation of new solutions.
  • Provide post-implementation support to business users.
• Change management & user support:
  • Contribute to change management activities.
  • Prepare training materials.
  • Deliver end-user training sessions.
  • Support users during adoption and post-go-live phases.
• Projects may involve:
  • Digitalisation and optimisation of outage-planning processes for maintenance activities.
  • Automation and digitalisation of switching operations in the high-voltage network.
  • Improvement of operational safety processes and supporting ICT applications.
  • Development of processes and systems supporting offshore wind infrastructure maintenance.
  • Optimisation of administrative support processes for operational departments, particularly within SAP PM.
  • Other digital transformation and process optimisation initiatives within the Assets organisation.

Ideal candidate

• The ideal candidate is an experienced Business Analyst who can bridge the gap between business and IT while driving transformation initiatives in a complex operational environment.
• You combine strong analytical skills with excellent stakeholder-management capabilities and are comfortable challenging existing processes to deliver sustainable improvements.
• Experience in infrastructure, utilities, energy, or asset-intensive industries is highly valued.

Professional & soft skills:

• Strong analytical and problem-solving mindset.
• Critical thinker with the confidence to challenge assumptions.
• Excellent stakeholder-management skills.
• Strong communication and presentation abilities.
• Customer-focused approach.

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