Incident Response & Continuity Coordinator

Mycompas; Eigenbrakel; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Mycompas is seeking an experienced continuity and incident-management specialist to help safeguard critical services. You will coordinate engineering teams to resolve incidents quickly, ensuring adherence to SLA targets and proper Resolver Group and Service Owner alignment.

Responsibilities include documenting continuity and disaster recovery plans, maintaining tests, and supporting the development and execution of continuity management exercises to validate preparedness.

Qualifications

• Experience coordinating engineering teams to resolve incidents within SLA targets.
• Extensive experience with telecommunications and information systems in static and deployed environments.
• Ability to identify and escalate complex problems appropriately.

Responsabilités

• Apply a structured approach to develop and document the detail for a continuity plan.
• Maintain documentation of business continuity and disaster recovery plans.
• Support the development of a test plan and implementation of continuity management exercises.

Connaissances

Services delivery

Engineering coordination

Problem escalation

Description du poste

Mycompas is seeking an experienced continuity and incident-management specialist to help safeguard critical services. You will coordinate engineering teams to resolve incidents quickly, ensuring adherence to SLA targets and proper Resolver Group and Service Owner alignment.

Responsibilities include documenting continuity and disaster recovery plans, maintaining tests, and supporting the development and execution of continuity management exercises to validate preparedness.