Implementation Engineer

Belgian Monitoring Systems; West-Vlaanderen; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Belgian Monitoring Systems is seeking a specialist to implement MES systems at customer sites worldwide, including new installations and upgrades. You will prepare installations, fine-tune applications for smooth deployment and install the software on-site, taking into account customer needs.

You’ll be a go-to person to guide, train and support customers as they begin using the systems, and you’ll join a global team with Installation, Service and Development colleagues.

Qualifications

• Experience installing MES systems at customer sites.
• Ability to train and support customers during and after deployment.

Responsabilités

• Implement MES systems at customer sites worldwide, including new installations and upgrades.
• Prepare installations and fine-tune applications for smooth deployment.
• Install and configure software on-site considering customer needs.
• Guide, train and support customers as they start using the systems.
• Collaborate with Installation/Service and Development teams as part of a global team.
• Provide remote support to HQ and customers when not onsite to keep systems running smoothly.

Connaissances

Training customers

On-site installation

Customer support

Problem solving

Description du poste

Let's talk business

• Ready to take on the world? Because in this role you’ll implement MES systems at our customers in the plastics and textile industry worldwide. This includes both new installations as implementing upgrades.
• You’ll be prepping installations and fine-tuning applications to ensure a smooth installation at the customer.
• You’ll install and configure the software on-site, taking into account the specific needs of the customer. You’ll be a guru to our customers: you’ll guide, train and support them when they start using our systems.
• You will be part of a larger worldwide team but in this role your colleagues from the Installation and Service team and the Development team will be your work besties.
• When you're not out in the field, you'll be the go-to guy or girl for our HQ, providing top-notch remote support to our customers. It's your change to dive into challenges, solve issues, and keep things running smoothly.