ICT Functional Analyst

ITS GROUP; Brussel Hoofdstad; Híbrido; EUR 55.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hospitalization insurance

Group insurance

Dental insurance

20 days statutory paid vacations

Company car/transport reimbursement

Descripción de la vacante

ITS Group is seeking an experienced ICT Analyst / Functional Business Analyst to join a cross-functional Agile product team in a rich energy domain. The role covers business requirements, functional analysis, modelling, user stories, testing, UAT, deployment and production support.

Focus areas include customer onboarding, contracting, demand processing, flow planning, network balancing, billing, invoicing, data publication, reporting and B2B messaging in a regulated European energy environment.

Formación

• Proven Functional Analysis / Business Analysis experience.
• Strong analytical and problem-solving skills.
• Proven knowledge of UML and BPMN.
• Experience with modelling and documentation tools such as Sparx Enterprise Architect and Confluence.
• Good knowledge of relational databases and ability to write simple SQL queries.
• Experience working in Agile environments, such as Scrum, SAFe, LeSS or similar.
• Familiarity with Azure DevOps or Jira for backlog and sprint management.
• Proven ability to work in cross-functional teams and collaborate closely with developers.
• Excellent communication and stakeholder management skills with technical and non-technical stakeholders.
• Degree in Computer Science, Engineering or Business.
• Good command of French or Dutch, with willingness to improve the other language.

Responsabilidades

• Understand and challenge business and customer needs and translate them into product evolutions.
• Gather, analyse and clarify requirements through workshops and stakeholder interviews.
• Translate requirements into functional solutions and models aligned with architecture.
• Collaborate with developers and other product team members throughout delivery.
• Support the implementation of new features and regulatory changes.
• Contribute to functional testing, UAT, deployment and post-production support.
• Support evolution of applications towards new energy and low-carbon use cases.
• Contribute to knowledge sharing and continuous improvement within the team.

Conocimientos

Functional Analysis

Business Analysis

UML

BPMN

SQL

Agile methodologies

Azure DevOps or Jira

Cross-functional collaboration

Communication with stakeholders

French or Dutch language

Educación

Bachelor's degree in Computer Science, Engineering or Business

Herramientas

Sparx Enterprise Architect

Confluence

Azure DevOps

Jira

Descripción del empleo

Great assignments await you with our key account clients in rich and varied environments

We are looking for an experienced ICT Analyst / Functional Business Analyst to join a cross-functional Agile product team working on business-critical applications supporting commercial operations and energy flow planning.

The Analyst will cover the full product lifecycle: business requirements, functional analysis, modelling, user stories, functional testing, UAT, deployment and production support.

The application landscape covers processes such as customer onboarding, contracting, demand processing, flow planning, network balancing, billing, invoicing, data publication, reporting and B2B messaging, within a complex and regulated European energy environment.

The role requires close collaboration with business stakeholders, end users and developers, with a strong focus on product quality, regulatory evolution and future energy carriers such as hydrogen and biomethane.

Your missions:

• Understand and challenge business and customer needs and translate them into valuable and feasible product evolutions.
• Gather, analyse and clarify requirements through workshops and stakeholder interviews.
• Translate requirements into functional solutions and conceptual models aligned with the existing application architecture.
• Collaborate closely with developers and other product team members throughout the delivery lifecycle.
• Support the implementation of new features and regulatory changes.
• Contribute to functional testing, UAT, deployment and post-production support.
• Support the continuous evolution of the applications towards new energy and low-carbon use cases.
• Contribute to knowledge sharing and continuous improvement within the team.

Your activities:

• Analyse and document business and functional requirements.
• Create use case diagrams, activity diagrams and information models.
• Use UML and BPMN for functional and process modelling.
• Refine requirements into clear user stories and contribute to effort estimation.
• Participate in backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives.
• Create and execute functional test scenarios.
• Conduct demos and training sessions and provide clear documentation.
• Handle service requests and production issues and propose improvements.
• Work closely with business and technical teams to ensure effective and sustainable solutions.

You have the following skills:

Must Have

• Proven Functional Analysis / Business Analysis experience.
• Strong analytical and problem-solving skills.
• Proven experience with UML and BPMN.
• Experience with modelling and documentation tools such as Sparx Enterprise Architect and Confluence.
• Good knowledge of relational databases and ability to write simple SQL queries.
• Experience working in Agile environments, such as Scrum, SAFe, LeSS or similar.
• Familiarity with Azure DevOps or Jira for backlog and sprint management.
• Proven ability to work in cross-functional teams and collaborate closely with developers.
• Excellent communication and stakeholder management skills with technical and non-technical stakeholders.
• Degree in Computer Science, Engineering, Business or a related field.
• Good command of French or Dutch, with willingness to improve the other language.

Nice to Have

• Experience within energy, utilities, infrastructure or another regulated environment.
• Understanding of energy flow planning, transmission, storage or terminalling processes.
• Knowledge of processes such as contracting, demand processing, network balancing, billing, invoicing, reporting or B2B messaging.
• Exposure to Belgian or European regulatory requirements.
• Knowledge of the European energy market.
• Interest or experience in hydrogen, biomethane or other low-carbon energy carriers.
• Experience with complex, business-critical application ecosystems.
• Experience with functional testing, UAT, production support, demos and end-user training.

Mindset

• Product-focused, with attention to real business and user value.
• Collaborative, comfortable working across business and IT.
• Curious and proactive, able to challenge requirements and look beyond the initial request.
• Adaptable and resilient in an evolving environment.
• Quality-oriented, with a focus on reliable and sustainable solutions.
• Transparent and accountable, taking ownership of responsibilities and blockers.
• Continuous learner, interested in technology, energy and modern ways of working.
• You have at least 5 years of professional experiences in IT.
• If you are at least fluent in FR/ENG or NL/ENG it’s best.
• You’re eager to learn, motivated and curious.
• Let’s have a chat !

Advantages

• Hospitalization insurance (partner/children incl.)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of € 40 per month.
• Company car with national fuel card OR Public transport reimbursed OR mobility package.
• Daily fee of 5.50€ net /day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e-learning - certification at ITS charge)
• Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
• Regular follow-up (every 3 to 6months depending on your needs/will)
• Regular teambuilding to meet-up and have fun (every 3 months more or less)
• Flexibility and trust
• Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
• Co-optation system because sharing is caring!
• 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
• Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
• Package proposal so we all agree beforehand.
• Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!

Expérience> 5 ans

Fonction managériale :Non

Mobilité :Non

Mode de poste :Hybride (site/télétravail)

Salaire :Salary conform your experience & skills

Réf.VO0772

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.