Hybrid Copilot Adoption Strategist

Reply; Brussel Hoofdstad; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Reply is seeking a Change Management and Digital Adoption expert to lead Microsoft 365 Copilot adoption programs across Belgium and Luxembourg. You will act as a trusted advisor, facilitate executive briefings, and design role-based enablement initiatives including training, coaching, and playbooks.

The role emphasizes building champion networks, developing communication strategies, and tracking adoption KPIs to demonstrate business value with measurable outcomes across an international client

Qualifications

• At least 3 years of experience in Change Management, Digital Adoption, Organizational Transformation, or Modern Workplace consulting.
• Mandatory certifications include PROSCI Change Management Certification, MS-900, and a Copilot-related certification.
• Strong consulting, facilitation, and communication skills with the ability to engage executive stakeholders and develop business cases.
• Good understanding of the Microsoft 365 ecosystem (Teams, SharePoint Online, OneDrive, Viva Suite, Copilot) and Responsible AI principles.

Responsibilities

• Lead Microsoft 365 Copilot adoption and change management programs.
• Act as trusted advisor to customers by facilitating executive briefings and business case discussions around AI-enabled ways of working.
• Design and deliver role-based enablement initiatives including training, onboarding, coaching, playbooks, and learning journeys.
• Build and activate Copilot Champion networks and communities of practice across business teams.
• Create communication and awareness strategies to support AI transformation, including executive messaging and adoption assets.
• Define and monitor adoption KPIs, analyze usage data, and deliver dashboards and business value reports.

Skills

Change management

Digital adoption

Organizational transformation

Consulting

Education

PROSCI Change Management Certification

Microsoft 365 Fundamentals (MS-900)

Copilot-related certification

Tools

Microsoft 365 Copilot

Job description

Reply is seeking a Change Management and Digital Adoption expert to lead Microsoft 365 Copilot adoption programs across Belgium and Luxembourg. You will act as a trusted advisor, facilitate executive briefings, and design role-based enablement initiatives including training, coaching, and playbooks.

The role emphasizes building champion networks, developing communication strategies, and tracking adoption KPIs to demonstrate business value with measurable outcomes across an international client