Copilot Adoption Lead & Training Champion

NextLink Group; Brussel Hoofdstad; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

NextLink Group in Brussels, Belgium is seeking a Copilot Adoption Specialist to drive the day-to-day adoption and usability of Copilot Chat and Copilot for Microsoft 365. You will bridge technology, user experience, training, and community management in a hybrid, full-time setup.

The role focuses on designing trainings, maintaining a prompt library, supporting users, and monitoring adoption metrics while reporting on new features, risks and value to stakeholders.

Qualifications

• Master’s degree preferred in a technical field.
• Strong knowledge of Microsoft Copilot systems.
• Excellent communication and organizational skills.
• Experience working with business counterparts and client-focused mindset.

Responsibilities

• Copilot Adoption & Community Management: Build and animate user communities around Copilot features and serve as a visible ambassador.
• User Enablement & Training: Design and deliver training materials and sessions for diverse user profiles; share tips and best practices.
• User Support & Operational Follow-up: Provide day-to-day support and identify adoption barriers for improvement.
• Product Watch, Testing & Recommendations: Track Copilot feature evolution and test new functionalities; report on value and risks.
• Prompt Library Management: Maintain centralized prompt library; curate high-value prompts with business relevance.
• License Management & Adoption Insights: Help manage Copilot licenses and monitor adoption metrics.

Skills

Microsoft Copilot knowledge

Communication skills

Organizational skills

Client orientation

Education

Master’s degree in computer sciences, engineering or equivalent technical field

Tools

Microsoft Copilot

Job description

NextLink Group in Brussels, Belgium is seeking a Copilot Adoption Specialist to drive the day-to-day adoption and usability of Copilot Chat and Copilot for Microsoft 365. You will bridge technology, user experience, training, and community management in a hybrid, full-time setup.

The role focuses on designing trainings, maintaining a prompt library, supporting users, and monitoring adoption metrics while reporting on new features, risks and value to stakeholders.