Hong Kong HR & Office Operations Lead

Coins.ph; Brussel Hoofdstad; On-site; EUR 41,000 - 71,000; Full time

Job summary

Coins.ph is seeking a highly organized HR & Office Operations professional to manage day-to-day HR operations and office administration in Hong Kong. You will handle onboarding, payroll, benefits, and visa processes while ensuring regulatory compliance across the HR lifecycle.

You will collaborate with regional HR to support recruitment, employee engagement, and HR projects in a fintech environment, maintaining accurate records and delivering excellent service to employees and managers.

Qualifications

• 3–8 years of experience in HR Operations, People Operations, HR Generalist, Office Management, or related roles.
• Hands-on experience managing Hong Kong HR operations, including payroll administration, employee benefits, onboarding, offboarding, and employee records management.
• Proven experience handling Hong Kong employment visa and immigration processes.
• Strong understanding of Hong Kong Employment Ordinance, payroll practices, MPF administration, and employment compliance requirements.
• Experience supporting recruitment processes and talent acquisition activities.

Responsibilities

• Manage end-to-end employee lifecycle processes, including onboarding, offboarding, employee records management, employment contracts, and HR documentation.
• Act as the primary HR contact for Hong Kong employees and managers on HR-related matters.
• Maintain accurate employee records and HR systems.
• Ensure HR practices comply with Hong Kong employment laws and company policies.
• Support employee relations matters and coordinate with regional HR leadership when necessary.
• Assist with employee engagement initiatives, culture-building activities, and workplace programs.
• Manage monthly payroll administration and coordinate with external payroll vendors to ensure accurate and timely salary payments.
• Administer MPF contributions, employee benefits, insurance programs, leave management, and related HR operations.
• Maintain payroll records and employee data in compliance with Hong Kong regulatory requirements.
• Support annual tax filing processes, employer tax returns, and employee tax documentation.
• Ensure compliance with Hong Kong Employment Ordinance and other relevant employment regulations.
• Partner with Finance and external service providers on payroll, benefits, and employee-related matters.
• Manage office facilities, supplies, equipment, vendors, service providers, and workplace maintenance.
• Coordinate office access, seating arrangements, visitor management, courier services, and office logistics.

Skills

HR Operations

People Operations

Office Management

HR Generalist

Hong Kong HR operations

Payroll administration

Employee benefits

Onboarding / Offboarding

Regulatory compliance

Recruitment support

Fintech industry experience

HRIS

Payroll systems

Tools

HRIS

Payroll systems

Job description

Coins.ph is seeking a highly organized HR & Office Operations professional to manage day-to-day HR operations and office administration in Hong Kong. You will handle onboarding, payroll, benefits, and visa processes while ensuring regulatory compliance across the HR lifecycle.

You will collaborate with regional HR to support recruitment, employee engagement, and HR projects in a fintech environment, maintaining accurate records and delivering excellent service to employees and managers.