Healthcare Production Officer

AXA Partners; Brussel; Sur place; EUR 38 000 - 48 000; Plein temps

Avantages offerts par ce poste

€90 homeworking allowance

€10 daily meal vouchers

Group insurance, invalidity and injury

Résumé du poste

AXA Partners is seeking a Production Officer to manage health insurance contracts with care and empathy. You will communicate clearly with clients and partners, ensure seamless onboarding, updates and cancellations, and work with a diverse team to deliver exceptional service.

The role emphasizes customer focus, strong listening skills, and teamwork, with a proactive, curious mindset to continuously improve processes and outcomes.

Qualifications

• Bilingual in French and Dutch.
• Customer-focused mindset and positive attitude.
• Strong communication and listening skills.
• Curious, proactive and eager to learn.
• Team player who values details and collaboration.

Responsabilités

• Manage health insurance contracts with precision and empathy.
• Communicate clearly and compassionately with clients and partners.
• Ensure onboarding, updates, and cancellations of policies.
• Collaborate with a diverse team to deliver outstanding service.
• Maintain accurate documentation and timely follow-ups.

Connaissances

Bilingual French Dutch

Customer-focused

Strong communicator

Curious and proactive

Team player with attention to detail

Description du poste

Join AXA Partners as a Production Officer — Be the Heart of Customer-Centric Health Insurance Management!

Are you a proactive, empathetic communicator with a passion for helping others? We’re looking for someone who thrives in a dynamic environment, values teamwork, and is eager to make a real difference in people’s lives.

What You’ll Do

• Manage health insurance contracts with precision and care and empathy
• Communicate clearly and compassionately with clients and partners
• Ensure seamless onboarding, updates, and cancellations of policies
• Collaborate with a diverse team to deliver outstanding service
• Maintain accurate documentation and timely follow-ups

What We're Looking For

• Bilingual in French and Dutch — your language skills are your superpower!
• A customer-focused mindset and a positive, can-do attitude
• Strong communicator with excellent listening skills
• Curious, proactive, and eager to learn
• Team player who values details, quality and open collaboration

What We Offer

• A welcoming, inclusive environment that values your mindset and individuality
• Regularly reviewed rewards package, including:
  • Market conform salary
  • €90 homeworking allowance
  • €10 daily meal vouchers
  • Group insurance, invalidity and accident insurance

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [e-mail]

Join us and be part of a global leader committed to helping others, supporting diversity, and making a positive impact—both for clients and the planet!

Ready to make your mark and grow with us? Click ‘Apply’ and submit your CV. We look forward to welcoming you to our team!