Health Insurance Policy Coordinator (French-Dutch)

AXA; Brussel; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Net allowance €90/month

Public transport reimbursement

Meal vouchers €10/day

Insurance coverage

Job summary

AXA Partners is seeking a Policy Administration Specialist to support health insurance management with empathy and precision. You will handle contracts, onboarding, updates, and cancellations while communicating clearly with clients and partners in a collaborative team setting.

The ideal candidate is bilingual (French and Dutch), customer-focused, and detail-oriented, with strong listening skills and a proactive attitude.

Qualifications

• Bilingual in French and Dutch is required.
• Customer-focused mindset with a positive attitude.
• Strong communication and listening skills are essential.
• Curious, proactive and eager to learn.
• Team player who values detail and collaboration.

Responsibilities

• Manage health insurance contracts with care and empathy.
• Communicate clearly with clients and partners.
• Ensure onboarding, updates, and cancellations of policies.
• Collaborate with a diverse team to deliver excellent service.
• Maintain accurate documentation and timely follow-ups.

Skills

Bilingual FR/Dutch

Customer focus

Strong communicator

Team player

Detail-oriented

Job description

AXA Partners is seeking a Policy Administration Specialist to support health insurance management with empathy and precision. You will handle contracts, onboarding, updates, and cancellations while communicating clearly with clients and partners in a collaborative team setting.

The ideal candidate is bilingual (French and Dutch), customer-focused, and detail-oriented, with strong listening skills and a proactive attitude.