Head of supply chain & procurement

ISS Facility Services NV; Vilvoorde; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Permanent contract

Company car and charging card

Homeworking 2 days/week

International environment

Job summary

ISS Facility Services NV is seeking a senior leader to transform BeLux Food and Non-Food Supply Chain and Procurement. You will define strategy, lead a ~10-person team, and manage ~€160 million in spend across Food, Non-Food, temporary labour, fleet and subcontracting.

A permanent contract with a company car, a charging card and homeworking 2 days/week is offered in an international environment. You will partner with Group Procurement and Operations to drive value, cash flow and risk management

Qualifications

• Master’s degree in Supply Chain, Procurement, Business Administration, Business Engineering or related field.
• 10–15 years of experience in Procurement and Supply Chain, including 6–10 years in leadership.

Responsibilities

• Define and deploy the Food and Non-Food Supply Chain and Procurement strategy to improve performance, costs, cash flow, risk, sustainability, and client value.
• Lead team and supplier partnerships in line with ISS Belux and Group priorities.
• Define transformation roadmap aligned with local and international ambitions.
• Increase value through strategic sourcing, category management and supplier-base rationalisation.
• Position Procurement as a growth partner while optimising costs, service quality and cash flow.
• Align Food and Non-Food strategies with Group direction and deploy framework agreements locally.
• Lead supplier selection, negotiation, contracting, onboarding and evaluation.
• Manage approximately €160 million in annual spend and a team of ~10 people.

Skills

Strategic leadership

Strategic sourcing

Category management

Supplier management

Negotiation

Education

Master’s degree in Supply Chain/Procurement/Business Admin

Job description

Are you looking for a high-impact transformation mandate? Lead the transformation of ISS BeLux’s Food and Non-Food Supply Chain and Procurement activities, representing approximately €160 million in annual spend across Food, Non-Food, temporary labour, fleet and subcontracting. Working closely with Group Procurement, you will strengthen sourcing, supplier performance and digitalisation to deliver measurable value.

Resume

Lead the transformation of ISS BeLux’s Food and Non-Food Supply Chain and Procurement activities!

What do we offer?

A permanent contract, an attractive salary and benefits in line with your responsibilities, including a company car and charging card.

The opportunity to build a career in an international environment.

The possibility to make use of our homeworking policy (2 days per week).

A collegial work environment where the well-being of our employees is central and you can be yourself.

A versatile role within a growing company, where you can truly make a difference.

A professional, international organization with strong values, a clear culture, and high engagement.

What will you do?

Define and deploy the Food and Non-Food Supply Chain and Procurement strategy to improve operational performance, costs, cash flow, risk management, sustainability and client value. The role leads the team and supplier partnerships in line with ISS Belux and Group priorities.

Strategy, transformation and value creation

Define and deploy a transformation roadmap aligned with local and international ambitions.

Increase value creation through strategic sourcing, category management and supplier-base rationalisation.

Position Procurement as a partner for growth, performance and differentiation while optimising costs, service quality and cash flow.

What will you do?

Define and deploy the Food and Non-Food Supply Chain and Procurement strategy to improve operational performance, costs, cash flow, risk management, sustainability and client value. The role leads the team and supplier partnerships in line with ISS Belux and Group priorities.

Strategy, transformation and value creation

• Define and deploy a transformation roadmap aligned with local and international ambitions.

• Increase value creation through strategic sourcing, category management and supplier-base rationalisation.

• Position Procurement as a partner for growth, performance and differentiation while optimising costs, service quality and cash flow.

Supplier ecosystem and performance

• Align Food and Non-Food strategies with Group direction and deploy framework agreements and best practices locally.

• Develop a preferred-supplier programme and rationalise the supplier base.

• Lead supplier selection, negotiation, contracting, onboarding and evaluation.

• Monitor critical suppliers through KPIs, audits and improvement plans, and develop value-creating partnerships.

Internal partnership and client value

• Partner with Operations, Commercial, Finance, Legal and Key Account teams.

• Support the retention of strategic clients and the development of compelling value propositions.

• Support tenders and the setup of supply chains for new clients.

Governance, risk and sustainability

• Ensure compliance with procurement policies, ISS standards and ethical sourcing requirements.

• Manage operational, financial, legal, ESG and reputational supplier risks.

• Embed decarbonisation, responsible procurement, diversity and supplier innovation objectives.

Digital, financial and people leadership

• Manage approximately €160 million in annual spend, primarily across Food (30%), temporary labour (15%), fleet (5%), subcontracting (30%) and Non-Food (10%).

• Lead a team of approximately ten people, including six Category Managers.

• Report to the Operations Performance Director, with a functional reporting line to the Group Procurement lead.

• Own the department budget and translate priorities into measurable results.

• Build an empowered, collaborative and high-performing team with clear objectives and KPIs.

How success will be measured:

• Procurement savings and value delivered

• Preferred-supplier adoption and supplier-base rationalisation

• Contract coverage, compliance and security of critical suppliers

• Supplier performance, quality and continuous improvement

• Improved free cash flow and budget performance

• Digital procurement adoption and operational efficiency

• Reduced supply-chain risk and stronger ESG performance

• Internal stakeholder satisfaction, team engagement and talent development

Who are we looking for?

Master’s degree in Supply Chain, Procurement, Business Administration, Business Engineering or a related field.

10–15 years of experience in Procurement and Supply Chain, including 6–10 years in leadership roles.

Proven experience leading multidisciplinary teams, strategic sourcing, category and supplier management, and negotiating complex contracts.

Experience in a multisite, service, facility management or international environment; a recognised procurement certification is an advantage.

Professional proficiency in French, Dutch and English.

A transformational leader focused on results and value creation.

Strong business acumen and credibility with stakeholders.

Proactive and influential, with the ability to set and deliver ambitious objectives.

Pragmatic, approachable and comfortable working in a matrix organisation.

Client-focused, committed to team development and able to lead change in an international environment.