Head of Operations — Driving Growth & Customer Excellence

Monizze; Belgique; Hybride; EUR 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

30 days off

Mobility budget

Homeworking flexibility

Hospitalization insurance

Yearly company trip

Résumé du poste

Monizze in Belgium is seeking a Head of Operations to ensure an outstanding operational experience for customers, partners, merchants and beneficiaries. You will define and execute the operations strategy and transform Operations into a true business enabler for growth.

You will lead our Customer Operations team and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve customer journeys and build scalable operations for the next growth phase.

Connaissances

Leadership

Customer obsession

Data-driven decisions

Operations management

Cross-functional collab

Description du poste

Monizze in Belgium is seeking a Head of Operations to ensure an outstanding operational experience for customers, partners, merchants and beneficiaries. You will define and execute the operations strategy and transform Operations into a true business enabler for growth.

You will lead our Customer Operations team and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve customer journeys and build scalable operations for the next growth phase.