Global WMS Support Engineer – Hybrid IT & Go-Live

Bleckmann; Waregem; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

Bleckmann in Belgium is seeking an IT WMS Support Engineer to keep warehouse applications running across our global logistics network. You will provide functional support for JDA/Blue Yonder WMS and Manhattan WMi on IBMi, handle user questions, troubleshoot issues, and collaborate with regional IT WMS teams.

You’ll report to the regional IT WMS Supervisor, work in a hybrid setting, and participate in go-lives, testing, and incident management while ensuring stable system performance and

Qualifications

• Minimum 2 years of experience in WMS application support, preferably in 3PL.
• Strong knowledge of WMS architecture, processes, and configuration.
• Proven ability to troubleshoot and resolve user and software issues.
• Experience in WMS application and integration testing.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide 1st/2nd level user support and training for WMS users.
• Diagnose and resolve errors by analyzing logs and configs.
• Monitor Boomi interfaces and maintain data flows.
• Develop and maintain knowledge base articles.
• Manage tickets and SLAs using ITSM tooling.
• Collaborate on changes and projects for WMS.
• Support feature rollouts and testing of integrations.
• Provide on-site go-live support and incident ownership.

Skills

WMS experience

English fluency

IT support

SQL knowledge

Teamwork

Tools

Boomi

JDA/Blue Yonder

WMi

Job description

Bleckmann in Belgium is seeking an IT WMS Support Engineer to keep warehouse applications running across our global logistics network. You will provide functional support for JDA/Blue Yonder WMS and Manhattan WMi on IBMi, handle user questions, troubleshoot issues, and collaborate with regional IT WMS teams.

You’ll report to the regional IT WMS Supervisor, work in a hybrid setting, and participate in go-lives, testing, and incident management while ensuring stable system performance and