Global Partner Support Specialist – Remote/Hybrid

Inacom de México; Antwerpen; Hybrid; MXN 279,000 - 357,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ACSL, headquartered in Antwerp, Belgium, seeks a Partner Support Specialist to manage BP partner relations globally from home or coworking spaces. You will be trained step-by-step and supported by management.

Your daily tasks include BP setup, item management, profile completion, and ongoing development of BP relationships, plus coordinating orders and communications via the platform, chats and calls.

Qualifications

• Precise, detail-oriented and follows guidelines.
• Analytical thinker who solves problems.
• Strong MS Office and computer skills.
• Good English knowledge; other languages a plus.
• Experience in a multicultural team is beneficial.

Responsibilities

• Build, maintain and develop BP relationships.
• Manage BP items and KPI tracking.
• Provide BP basics training and BP setup.
• Support local business development for BP partners.
• Handle escalations and platform inquiries.
• Update corporate profiles and order updates.

Skills

Detail-oriented

Analytical mindset

MS Office skills

English proficiency

Team collaboration

Education

Bachelor's degree in Business or related field

Tools

CRM basics

Customer service software

Job description

ACSL, headquartered in Antwerp, Belgium, seeks a Partner Support Specialist to manage BP partner relations globally from home or coworking spaces. You will be trained step-by-step and supported by management.

Your daily tasks include BP setup, item management, profile completion, and ongoing development of BP relationships, plus coordinating orders and communications via the platform, chats and calls.