Global Partner Support Specialist - Hybrid

INACOM DE MEXICO; Antwerpen; Hybrid; MXN 167,000 - 301,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Global exposure

Job summary

ACSL is seeking a dedicated Partner Support Specialist to manage relations with Business Partners (BP) globally. You will setup BP profiles, monitor open items, and develop BP relationships while coordinating through the platform, chats and calls.

Training is provided to build knowledge step-by-step. Ideal candidates demonstrate precision, analytical thinking, strong English, and MS Office proficiency, with a business degree and a collaborative, patient communication style.

Qualifications

• Precise, detail-oriented and deliver high quality work based on guidelines and procedures.
• Analytical mindset and problem-solving abilities.
• Ability to work steadily, respect deadlines and communicate effectively.

Responsibilities

• Build, maintain and develop relations with Business Partners (BP).
• Handle BP setup, training and profile completion; manage open items and trend KPIs.
• Communicate with BP via platform, chats and calls; assist with orders and updates.

Skills

Attention to detail

Analytical mindset

Deadline oriented

Communication skills

Team collaboration

MS Office proficiency

English proficiency

Business degree

Education

Bachelor's degree in Business

Tools

MS Office

Job description

ACSL is seeking a dedicated Partner Support Specialist to manage relations with Business Partners (BP) globally. You will setup BP profiles, monitor open items, and develop BP relationships while coordinating through the platform, chats and calls.

Training is provided to build knowledge step-by-step. Ideal candidates demonstrate precision, analytical thinking, strong English, and MS Office proficiency, with a business degree and a collaborative, patient communication style.