Global Key Account Manager – Pharma & Health Solutions

Oystershell; Merelbeke; On-site; EUR 60,000 - 90,000; Full time

Job summary

Oystershell in Ghent, Belgium, is seeking a motivated Key Account Manager to oversee and grow our existing B2B business worldwide. You will be the primary contact for major international customers, coordinate with customer service, and drive forecasts, pricing insights, and CRM updates to protect and expand revenue.

The role requires 2–5 years in a commercial setting (B2B pharma/consumer health), strong analytical skills, and fluency in Dutch and English.

Qualifications

• Master’s degree or equivalent experience.
• 2–5 years of commercial experience in B2B pharma, OTC, consumer health, or FMCG.
• Proven track record in key account management with international customers.
• Experience in forecasting, pricing, margins, and CRM.
• Experience in matrix organizations is an asset.

Responsibilities

• Manage day-to-day B2B existing business and protect it.
• Ensure operational excellence and flawless order follow-up with customer service.
• Maintain daily contact with customers and communicate innovations and projects.
• Serve as single point of contact for inquiries (regulatory, quality, etc.).
• Achieve yearly sales and service KPIs.

Skills

Key account management

Relationship building

Excel / financials

Multistakeholder management

Team player

Communication

Dutch & English

Education

Master’s degree or equivalent experience

Job description

Oystershell in Ghent, Belgium, is seeking a motivated Key Account Manager to oversee and grow our existing B2B business worldwide. You will be the primary contact for major international customers, coordinate with customer service, and drive forecasts, pricing insights, and CRM updates to protect and expand revenue.

The role requires 2–5 years in a commercial setting (B2B pharma/consumer health), strong analytical skills, and fluency in Dutch and English.