Global Head of Academy & Enablement

ILIAS Solutions; Machelen; Sur place; EUR 85 000 - 120 000; Plein temps

Résumé du poste

ILIAS Solutions is expanding its Academy into a global enablement capability, empowering employees, partners and customers through scalable training, certification and knowledge transfer. The role leads the development of standards, certification frameworks and delivery models to support international growth.

The candidate will oversee the transformation from trainer-led delivery to digital and blended formats, align with Product & Engineering, and drive a professional trainer organisation with

Qualifications

• Proven track record leading and scaling an Academy, training or enablement function, with experience in moving from traditional training to digital, blended, train-the-trainer models.
• Experience with enterprise software environments (ERP, EAM, SaaS or complex B2B solutions) in professional services, consulting, customer success or enablement.
• Experience working with implementation partners or SI’s, creating certification frameworks that empower external consultants.
• Strong commercial mindset with track record in pricing and monetisation of training offerings.
• Experience leading operational transformation and building scalable knowledge transfer teams.
• Excellent stakeholder management skills bridging Product, Engineering, Operations and Commercial, fluent in English and preferably Dutch, with travel ~20% internationally.

Responsabilités

• Define and execute global Academy strategy and operating model with standards, certification frameworks, offerings and delivery principles.
• Transform the Academy into a scalable enablement function, moving toward digital, blended and train-the-trainer delivery.
• Establish certification, quality and training-currency standards for internal teams, partners and customers.
• Align closely with Product and Engineering to keep training and certification current with software releases.
• Lead and professionalise the trainer organisation, developing digital content, virtual facilitation and scalable knowledge transfer.
• Shape training offerings, programmes and pricing, managing capacity and demand with visibility into certification coverage and skill gaps.

Connaissances

People leadership

Enterprise software

Partners & systems integrators

Commercial mindset

Operational transformation

Stakeholder management

Description du poste

ILIAS Solutions is expanding its Academy into a global enablement capability, empowering employees, partners and customers through scalable training, certification and knowledge transfer. The role leads the development of standards, certification frameworks and delivery models to support international growth.

The candidate will oversee the transformation from trainer-led delivery to digital and blended formats, align with Product & Engineering, and drive a professional trainer organisation with