German-Speaking Customer Support Pro — Remote in Greece

FH Collective - Academy; Eupen; On-site; EUR 10,044 - 16,740; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Work-from-home setup

Job summary

FH Collective - Academy is seeking a German-speaking customer support specialist to join the team in Greece. The role includes relocation with EU-based support and the option to work remotely within Greece, offering an international environment and career growth.

You will resolve customer issues, investigate reports, and improve user experience using data insights, while collaborating across teams to ensure safety and satisfaction.

Qualifications

• Fluency in German and English
• Strong communication and analytical skills
• Solution-oriented mindset
• Basic familiarity with digital platforms (training provided)

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

German language

English language

Communication

Analytical

Problem solving

Digital literacy

Job description

FH Collective - Academy is seeking a German-speaking customer support specialist to join the team in Greece. The role includes relocation with EU-based support and the option to work remotely within Greece, offering an international environment and career growth.

You will resolve customer issues, investigate reports, and improve user experience using data insights, while collaborating across teams to ensure safety and satisfaction.