Dutch-Speaking Support Specialist — Remote in Greece

FH Collective - Academy; Gent; On-site; EUR 21,000 - 24,500; Full time

Benefits offered by this job

Flight ticket (EU)

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Job summary

FH Collective - Academy is seeking a Dutch-speaking customer support specialist to join our remote team in Greece. The role includes relocation support for EU candidates and a fully remote setup within Greece, delivering thoughtful, accurate help and maintaining platform safety.

You will handle inquiries in Dutch and English, troubleshoot issues, and use data to improve user experience. A strong communication and analytical mindset, plus familiarity with digital platforms, is required.

Qualifications

• Fluency in Dutch and English is required.
• Excellent communication and analytical skills are essential.
• A proactive, solution‑oriented mindset to help users and resolve issues.

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account‑related issues and content reports to maintain safety.
• Promote community safety and help users understand platform policies.
• Use insights and data to enhance user experience and satisfaction.

Skills

Dutch language proficiency

English language proficiency

Strong communication

Analytical thinking

Problem solving

Job description

FH Collective - Academy is seeking a Dutch-speaking customer support specialist to join our remote team in Greece. The role includes relocation support for EU candidates and a fully remote setup within Greece, delivering thoughtful, accurate help and maintaining platform safety.

You will handle inquiries in Dutch and English, troubleshoot issues, and use data to improve user experience. A strong communication and analytical mindset, plus familiarity with digital platforms, is required.