Dutch-Speaking Remote Customer Support Rep (Greece)

FH Collective - Academy; Brussel; Remote; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Flight ticket (EU)

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Job summary

FH Collective - Academy is seeking a Dutch-speaking customer support agent to join our Greece-based team. The role offers full remote work within Greece and extensive relocation support for EU candidates moving to Greece.

You will handle account inquiries, investigate content issues, promote community safety, and use data to enhance user experience, while enjoying a flexible mix of on-site and remote work and a lifestyle in Greece.

Qualifications

• Fluency in Dutch (C1–C2) and English (B2+)
• Strong communication and analytical skills
• A solution-oriented mindset with a passion for helping people
• Familiarity with digital platforms (training provided)

Responsibilities

• Deliver exceptional customer support with empathy and accuracy
• Investigate account-related issues and content reports
• Promote community safety and help users understand platform policies
• Use insights and data to enhance user experience

Skills

Dutch fluency

English fluency

Strong communication

Analytical skills

Problem solving

Familiarity with digital platforms

Job description

FH Collective - Academy is seeking a Dutch-speaking customer support agent to join our Greece-based team. The role offers full remote work within Greece and extensive relocation support for EU candidates moving to Greece.

You will handle account inquiries, investigate content issues, promote community safety, and use data to enhance user experience, while enjoying a flexible mix of on-site and remote work and a lifestyle in Greece.