Functional analyst - Commercial channels and Products

Belgie Vacature; Ukkel; Hybride; EUR 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Hybrid working

35 days annual leave

Mobility package with company car or 0

Target bonus

Insurance package

Public transport season ticket

Meal vouchers

Internet allowance

Résumé du poste

Ypto in de regio Brussel-Zuid zoekt een ervaren Business/Functional Analyst om het AnalySD-team te versterken binnen Commercial Channels & Products. Je beheert de volledige projectcyclus van vereisten tot UAT en werkt nauw samen met ontwikkelaars om waardevolle digitale kanalen te leveren.

Je hebt 7+ jaar ervaring, sterke analytische vaardigheden en bent tweetalig met Engels en (Nederlands/Frans). De rol is hybride met focus op klantgerichtheid en continue verbetering.

Qualifications

• 7+ years ervaring als business/functional analyst.
• Sterke vereistenverzameling en bedrijfsanalyse vaardigheden.
• Vloeiend in Frans of Nederlands + Engels.
• Begrip van SDLC en systeontwerpprincipes.
• 5+ jaar ervaring met BPMN/UML en SAFe/Agile.
• Kennis van SQL en APIs is een plus.

Responsabilités

• Analyseer en documenteer bedrijfsbehoeften en processen.
• Verduidelijk vereisten in functionele specificaties en user stories.
• Werk nauw samen met ontwikkeling om oplossingen op af te stemmen.
• Ondersteun testplanning, UAT-uitvoering en defectoplossing.
• Bescherm de oplossingsarchitectuur en coördineer met architecten.
• Identificeer knelpunten en stel verbeteringen voor.
• Presenteer functionele ontwerpen en testscenario's aan stakeholders.

Connaissances

Business analysis

Requirements gathering

SDLC knowledge

SAFe/Agile

Dutch/French + English

SQL

APIs

Outils

Sitecore

Description du poste

Taken en verantwoordelijkheden

Hoe maak jij mee het verschil?

About The Role

As a Business/Functional Analyst, you will join YPTO's AnalySD team within the "Commercial Channels & Products" domain, the IT partner of SNCB/NMBS Marketing & Sales. You support the digital ecosystem behind all commercial channels, including the website, mobile app, ticket vending machines, cash desks, onboard sales, and B2B platforms.

You will take part in the full project lifecycle - requirements gathering, feasibility analysis, functional design, and user acceptance testing - ensuring our solutions deliver value and improve the customer experience. You also challenge and guide business stakeholders to help define optimal solutions.

Wat is jouw rol bij NMBS?

Key Responsibilities

• Analyze and document business needs, processes, and objectives.
• Translate requirements into functional specifications and user stories.
• Collaborate closely with development teams to align technical solutions with business goals.
• Support test planning, UAT execution, and defect resolution.
• Safeguard solution architecture and coordinate with architects.
• Identify bottlenecks and propose improvements.
• Present functional designs, test scenarios, and documentation to stakeholders.

Waarom is deze job iets voor jou?

Hard Skills

• 7+ years as a business/functional analyst.
• Strong requirements-gathering and business analysis skills.
• Fluent in French or Dutch + English.
• Solid understanding of SDLC and system design principles.
• 5+ years experience with BPMN/UML and working in SAFe/Agile environments.
• Knowledge of SQL, APIs, and basic programming is a plus.
• Experience with public transport, e-commerce, mobile/web development (Sitecore is a plus).

Soft Skills

• Critical thinking, decision-making, and problem-solving mindset.
• Strong communication, collaboration, and stakeholder management.
• Customer-focused, detail-oriented, and adaptable.
• Ability to lead discussions and present to technical and non-technical audiences.
• Resilience and comfort with ambiguity in a dynamic environment.

Diversity Statement

Everyone is unique. That's why we believe it's important that you can be yourself - it makes SNCB stronger. We therefore place great value on diversity and inclusion.

Wat mag je van ons verwachten?

Choosing Ypto Means Choosing To Contribute To The Digital Transformation Of The Belgian Railways. You Will Have a Job With Social Impact And Ample Opportunity To Make Your Own Contribution. Alongside a Healthy Work-life Balance And a Competitive Salary, We Offer

• Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours.
• 35 days of annual leave.
• A mobility package with a company car (also available via our mobility plan) or alternative mobility choices, complemented by a public transport season ticket.
• A target bonus.
• A comprehensive insurance package, with hospitalisation and dental care for the whole family.
• Coverage of outpatient medical costs.
• Group insurance, including a supplementary pension (cafeteria plan).
• Meal vouchers & eco vouchers.
• Net allowances for hybrid working and an internet allowance.

Waar ga je werken?

You will work near Brussels-South station.

We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.

Heb je nog vragen?

Ypto recruitment

Mail: [e-mail]