Medior Quality Analyst

Belgie Vacature; Ukkel; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

35 days annual leave

Company car or mobility package

Target bonus

Hospitalisation & dental insurance

Outpatient medical costs coverage

Pension plan

Meal vouchers

Internet allowance

Public transport ticket

Résumé du poste

SNCB is seeking a Medior Quality Analyst for ATMS/IMS Real Time Operations to strengthen testing across multiple projects. You will lead end-to-end testing activities, define test strategies, and ensure release readiness with strong emphasis on API, SQL, and test automation.

You will collaborate with business and technical stakeholders in a hybrid setup with onsite presence several days weekly, and contribute to QA governance and improving testing processes.

Qualifications

• Bachelor’s or Master’s degree in information technology.
• At least 5 years of professional experience as a Technical Tester.
• Hands-on API testing experience (REST, SOAP, authentication, error handling).
• Hands-on relational database testing experience (SQL Server/Oracle).
• Experience with test strategy, environments, data prep and defect lifecycle management.

Responsabilités

• Lead end-to-end testing across multiple projects with focus on release readiness.
• Define and improve test strategies, plans, policies and QA processes.
• Analyze and refine requirements; perform risk assessments and mitigation planning.
• Organize Test Readiness Reviews and Go/No-Go assessments; manage defect lifecycle.
• Manage test environments, data preparation and test execution across test/acceptance/production.
• Provide quality reporting, KPIs, dashboards and executive-level QA recommendations.

Connaissances

End-to-end testing

Test planning

API testing

SQL querying

Test automation

CI/CD integration

Requirements analysis

Defect lifecycle management

Genesys Cloud testing

SDLC knowledge

Agile/Scrum

Stakeholder management

Leadership

Formation

Bachelor’s or Master’s degree in information technology

Outils

Postman

Swagger/OpenAPI

SoapUI

SQL Server

Oracle

Genesys Cloud

Description du poste

As a Medior Quality Analyst ATMS/IMS Real Time Operations, you contribute to the quality, reliability and release readiness of systems and services within RTO (Real Time Operations) by supporting and executing end-to-end testing activities across multiple projects. You help ensure alignment with business objectives, quality standards and delivery timelines, with a scope covering functional testing, SQL database testing, API testing, test automation, quality governance, reporting and telephony/contact center testing including Genesys Cloud.

Wat is jouw rol bij Ypto?

• You lead end-to-end testing activities across multiple projects, ensuring alignment with business objectives, quality standards and delivery timelines.
• You define, implement and continuously improve test strategies, test plans, test policies and quality assurance processes.
• You analyze and refine functional and non-functional requirements, ensuring completeness, consistency, testability and traceability, and conduct risk assessments with mitigation plans for critical business requirements.
• You organize and facilitate Test Readiness Reviews, Defect Triage Meetings, Go/No-Go assessments and Release Quality Assessments, and manage the complete defect lifecycle with effective communication between business and technical stakeholders.
• You manage test environments, test data preparation and test execution campaigns across Test, Acceptance and Production environments, and ensure complete requirements traceability through test scenarios and test cases.
• You provide quality reporting, KPIs, dashboards and executive-level recommendations regarding release readiness, production deployments and continuous improvement of QA methodologies, standards and testing processes.

Waarom is deze nieuwe uitdaging iets voor jou?

• You hold a Bachelor’s or master’s degree in information technology.
• You have at least 5 years of proven professional experience as a Technical Tester.
• You have at least 5 years of hands‑on experience with API integrations, including REST, SOAP, authentication, error handling and related integration aspects.
• You have at least 5 years of hands‑on experience with relational databases.
• You confirm availability to work in a hybrid model with at least 2 days onsite per week, currently Tuesday and Thursday, which could evolve based on the needs.

You Also Possess These Technical Skills

• You have proven experience in end-to-end testing, including test planning, execution, reporting and release validation.
• You have strong experience with API testing using REST, SOAP, Postman, Swagger/OpenAPI and SoapUI.
• You have strong knowledge of database testing and advanced SQL querying in SQL Server and/or Oracle environments.
• You have experience designing, implementing and maintaining test automation frameworks and automated test scripts. In back end and/or front end.
• You have experience implementing QA activities within CI/CD pipelines and applying quality gates throughout the Software Development Lifecycle.
• You have strong skills in requirements analysis, traceability management and risk assessment.
• You have experience managing the complete defect lifecycle and supporting Go/No-Go and release readiness decisions.
• You have experience managing test environments, test data preparation and test execution campaigns.
• You have hands‑on experience with Genesys Cloud and telephony/contact center testing activities.
• You have a solid understanding of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).

And These Soft Skills

• You demonstrate strong leadership and stakeholder management skills.
• You have excellent analytical and problem‑solving capabilities.
• You apply strategic thinking with a strong focus on quality and business value.
• You have excellent communication and reporting skills, including the ability to present quality status and recommendations to senior management and executive committees.

Asset

• You have excellent communication and reporting skills in English, written and verbal, including clear and structured communication skills in English for reading, writing and understanding.
• You have professional proficiency in at least one of the national languages, French or Dutch; Dutch or French language proficiency is a must.

Diversity Statement

Everyone is unique. That's why we believe it’s important that you can be yourself — it makes SNCB stronger. We therefore place great value on diversity and inclusion.

Wat mag je van ons verwachten?

• Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours.
• 35 days of annual leave.
• A mobility package with a company car (also available via our mobility plan) or alternative mobility choices, complemented by a public transport season ticket.
• A target bonus.
• A comprehensive insurance package, with hospitalisation and dental care for the whole family.
• Coverage of outpatient medical costs.
• Group insurance, including a supplementary pension (cafeteria plan).
• Meal vouchers & eco vouchers.
• Net allowances for hybrid working and an internet allowance.

Waar ga je werken?

You will work near Brussels-South station and join the Testing Chapter RTO team.

We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.