French Customer Specialist — Travel Support (Onsite)

BlueView Talent; Brussel; Sur place; EUR 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Health and life insurance

Relocation package

Onsite work environment

Résumé du poste

BlueView Talent is hiring a Customer Specialist to be the first point of contact for customers, delivering professional support across inquiries, orders, accounts, products, and services via phone, email, chat, and other digital channels.

You will understand customer needs, provide accurate information, and document interactions while collaborating with internal teams to resolve issues promptly and improve service quality.

Qualifications

• Fluent in French and English with strong communication skills.
• Experience in customer service or help desk roles is preferred.
• Ability to work across multiple channels (phone, email, chat).

Responsabilités

• Provide friendly, professional customer support via phone, email, chat and digital channels.
• Handle inquiries related to orders, accounts, products and services.
• Record interactions and resolutions in internal systems and escalate where needed.
• Collaborate with internal teams to resolve issues quickly and improve service quality.

Connaissances

French

English

Customer service

Communication

Attention to detail

Outils

CRM systems

Description du poste

BlueView Talent is hiring a Customer Specialist to be the first point of contact for customers, delivering professional support across inquiries, orders, accounts, products, and services via phone, email, chat, and other digital channels.

You will understand customer needs, provide accurate information, and document interactions while collaborating with internal teams to resolve issues promptly and improve service quality.