Finance Officer

aikidosecurity; Oost-Vlaanderen; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Flexible working hours

Diverse and inclusive workplace

Résumé du poste

AikidoSecurity in Oost-Vlaanderen, Belgium is seeking a Finance Operations professional to manage billing processes and customer support for financial inquiries. You will play a crucial role in maintaining accurate records and ensuring customer satisfaction while managing the order-to-cash cycle.

This position requires attention to detail and a strong professional background in finance. The role offers flexibility in working hours and a competitive salary within an inclusive company culture, fostering diversity and equal opportunities.

Qualifications

• Strong professional skills in managing financial information.
• Proficiency in handling sensitive billing information.
• Belgium residency is required for local regulations.

Responsabilités

• Process signed quotes and manage billing in the software.
• Respond to customer inquiries about invoices and payments.
• Monitor accounts receivable and follow up on overdue payments.
• Support finance projects and automate operational processes.

Connaissances

Attention to detail

Organizational skills

Customer service

Trustworthiness

Formation

Experience in finance or accounting

Outils

SaaS billing systems (e.g., Chargebee, Hubspot)

Exact Online

Description du poste

We’re making security suck less for developers.

Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.

We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.

Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.

As a Finance Operations, you’ll play a key role in managing the complete order-to-cash cycle. This role ensures accurate and timely processing of signed quotes into the billing system, delivers outstanding customer service on billing-related inquiries, and drives proactive follow-up on open receivables to maintain healthy cash flow.

Responsibilities

• Billing & Quote processing
  • Review and process signed quotes accurately and timely in the billing software.
  • Coordinate with the Sales team to resolve discrepancies or missing information before invoicing.
  • Maintain well-organized records of processed quotes, invoices, and supporting documentation.
• Customer Billing Support
  • Serve as the primary point of contact for customer inquiries related to invoices, billing discrepancies, and payment terms, responding promptly and professionally via email or other communication channels (Slack, Teams, Intercom, etc.).
  • Investigate and resolve billing disputes by coordinating with internal stakeholders, including Sales, Operations, and Finance.
• Collections & receivables management
  • Reconcile incoming payments and monitor the AR aging report, proactively following up on overdue accounts with a structured collections cadence to minimize DSO.
  • Escalate high-risk accounts as needed and manage doubtful debtors, including provisions and write-offs.
  • Prepare and distribute regular AR status reports to management, highlighting aging balances and collection progress.
• Support ad hoc projects and analyses, and collaborate with the Finance department to automate operational finance flows.

Qualifications

• High attention to detail and strong organizational and professional skills
• First experience in finance or accounting
• Sincere, trustworthy, and discreet in handling sensitive financial information
• You need to be Belgium-based (given all the regulations for accounting, VAT, balance sheets…)
• Plus: knowledge of SaaS billing & subscription systems (e.g., Chargebee, Hubspot…)
• Plus: experience with Exact Online

What you can expect

• High-impact position in a fast-growing company
• Competitive salary package
• A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
• A diverse and inclusive organization that is proud to be an equal opportunity employer
• Flexibility in working hours

You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation or any disability.