File manager

FSMA; Brussel; Hybride; EUR 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Teleworking

Internal mobility

Learning and development opportunities

Family-friendly benefits

Central Brussels location

Résumé du poste

FSMA is seeking a file manager to join the Perimeter unit in Brussels. You will investigate unlawful financial product offers and cases of investment fraud, while handling daily consumer inquiries and recording information in internal systems.

You will also provide administrative support for warnings, conduct OSINT research, and assist the legal team with dossier analysis. Fluency in Dutch, French and English is required.

Qualifications

• Bachelor's diploma (non-university), preferably with a legal, banking or financial focus.
• Mastery of Dutch, French and English.
• Affinity with online environments and new technologies (social media, websites, SharePoint, etc.) and a special interest in online research.
• Ability to communicate fluently and clearly with the public.
• Capacity to work smoothly and flexibly as a member of a team.
• Familiarity with Microsoft Office applications (Outlook, Excel, Access, PowerPoint, etc.).
• Ability to distinguish essential from secondary issues.

Responsabilités

• Engaging in daily contact with consumers and answering their questions about investment fraud; recording relevant information in internal databases.
• Providing administrative support for the preparation of warnings (drawing up memos, gathering documents, etc.).
• Conducting factual research on dossiers to support the legal staff (analysis of suspicious transactions, OSINT research, social media searches, etc.).
• Giving general administrative support to other tasks of the service.

Connaissances

Dutch

French

English

MS Office

SharePoint

Outlook

Excel

PowerPoint

Access

Team player

Clear communication

Online research

Formation

Bachelor's diploma (non-university) with legal/banking/financial focus

Outils

SharePoint

Outlook

Excel

Access

PowerPoint

Description du poste

Would you like to contribute as a file manager to building trust in the financial sector and to protecting consumers?

Then come and join our FSMA team and become a file manager with the perimeter unit

Where will you be working?

You will be working for the Perimeter unit at the FSMA. This service investigates unlawful offers of financial products and services and cases of investment fraud (such as cryptofraud, pyramid schemes and fake loans), and takes the measures necessary to put an end to them.

The Perimeter unit responds to consumers’ reports, publishes warning about companies that are unlawfully active within the territory of Belgium, and offers recommendations to the public.

What will your job entail?

• Engaging in daily contact with consumers and answering their (written) questions about investment fraud; you will be responsible for recording in internal databases the relevant information the unit receives in this process.
• Providing administrative support for the preparation of warnings (drawing up memos, gathering documents, etc.).
• Conducting factual research on dossiers to support the legal staff in the service (analysis of suspicious transactions, OSINT research, searches on social media, etc.).
• Giving general administrative support to other tasks of the service.

What knowledge, experience and skills do you bring?

• A bachelor’s diploma (non-university), preferably with a legal practice, banking or financial focus.
• Mastery of Dutch, French and English.
• Affinity with online environments and new technologies (social media, websites, SharePoint, etc.) and a special interest in online research.
• Ability to communicate fluently and clearly with the public.
• Capacity to work smoothly and flexibly as a member of a team.
• Familiarity with various Microsoft Office applications (Outlook, Excel, Access, PowerPoint, etc.).
• Ability to distinguish essential from secondary issues.

What do we offer you?

• The chance to do your bit for consumer protection.
• A competitive salary package with a wide range of family-friendly and fringe benefits (including group and hospitalization insurance, full reimbursement of public transport costs, bike leasing, budget-friendly company dining room, contribution to your mobile phone and internet subscriptions, additional non-statutory holidays, bank holidays, etc.).
• A wide range of opportunities for learning and development.
• Good work/life balance (possibility of teleworking).
• Opportunities for internal mobility.
• Easy to reach location in central Brussels.

Each member of the FSMA staff is subject to a strict code of ethics and is bound by the obligation of professional secrecy.