Facility Admin & Support Specialist (Hybrid, Global Sites)

Jan De Nul; Oost-Vlaanderen; On-site; EUR 32,000 - 40,000; Full time

Benefits offered by this job

JDN Academy training

FIT programme

42 paid holidays

Meal vouchers

Eco vouchers

Transport subsidies

Group and hospitalization insurance

Staff discounts

Job summary

Jan De Nul, based in Aalst, seeks an Administrative Support to backbone the Facility team. You will manage the central mailbox and ticketing system, act as first contact for site questions, and ensure smooth document handling in SharePoint.

You bring administrative strength, strong communication and self-motivation to keep workflows clear and priorities in check. Dutch/English fluency with some French preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• Good command of Dutch and English; French is a plus or willingness to learn.
• Experience in a helpdesk, customer service or call centre environment is a plus.

Responsibilities

• Manage and follow up on the ticketing system and central mailbox.
• Be the first point of contact for facility-related questions, by phone and email.
• Resolve practical issues independently or involve the right colleague when needed.
• Ensure smooth and efficient document management in SharePoint.
• Prepare meeting minutes, follow up on action points and prepare reports for dashboard meetings.

Skills

Administrative skills

Communication

Self-motivation

Organization

Ticketing system

Education

Bachelor’s degree or equivalent experience

Tools

SharePoint

Ticketing system

Job description

Jan De Nul, based in Aalst, seeks an Administrative Support to backbone the Facility team. You will manage the central mailbox and ticketing system, act as first contact for site questions, and ensure smooth document handling in SharePoint.

You bring administrative strength, strong communication and self-motivation to keep workflows clear and priorities in check. Dutch/English fluency with some French preferred.