F&B Service Trainee

Hospitaliti; Brussel; Sur place; EUR 23 000 - 28 000; Plein temps

Résumé du poste

Hospitaliti in Brussels is seeking a customer-friendly waiter to welcome guests, seat them, and assist with menu choices. You will interact with guests in English and French while maintaining a warm, professional demeanor.

Role responsibilities include inputting orders into the POS, ensuring accuracy, serving according to service standards, and helping with mise en place and table maintenance to guarantee a high-quality dining experience.

Qualifications

• Must be pleasant in appearance and personality.
• Must read/write/speak English and French to an international level.
• Must show flexibility and willingness to work.

Responsabilités

• Welcome and seat guests upon arrival.
• Assist guests with beverage and food choices and up-sell specials.
• Take accurate orders and double-check them.
• Input orders in the POS system as per operating manual.
• Ensure cutlery and mise en place are set correctly.
• Prepare accompaniments to accompany orders.
• Serve items per service standards and guest requests.
• Assist with any additional guest requests and ensure comfort.
• Provide warm, prompt, efficient service without being overbearing.
• Clean and reset tables during and after service.
• Know all menu items and beverage options.
• Maintain correct setup of all service stations and equipment.

Connaissances

Pleasant appearance

Bilingual EN/FR

Flexibility

Description du poste

Responsibilities

• 1. To welcome and seat guest upon arrival at the table.
• 2. To assist the guest in choosing his or her beverage or food order from the menu. And try to up sell specials as specified by the Kitchen and beverage of the month.
• 3. To take the food or beverage order from the guest, ensuring that the order is accurate and has been double-checked.
• 4. To input the order accurately in the POS system as outlined within the Restaurant operating manual.
• 5. To ensure all cutleries are changed according to the order as outlined in the service standard.
• 6. To prepare all necessary accompaniments to go with order.
• 7. To serve any requested food or beverage item that is available, as per the service standard.
• 8. To assist where possible with any additional request and ensure guests are to be made to feel comfortable at all time.
• 9. To make the guest feel welcome at all times, and ensure that the service offered is of the highest quality, and that service is prompt, efficient but not overbearing. And that service is offered with a warm smile at all times.
• 10. To be responsible for the cleaning of the table, during and after service to the guest.
• 11. To have a full understanding and knowledge of all items that are offered on the menu & beverage list in the various outlets.
• 12. To be responsible for the correct set up of all mise en place (Restaurant, Banquet and Bar) and side stations, and to ensure that there is sufficient and the correct equipment for the day trading.

Requirements

• 1. Should be pleasant in appearance and personality.
• 2. Must be able to read, write, converse & understand both English and French language to an international acceptance level.
• 3. Must show flexibility and willingness to work.