End of Contract Advisor

Ayvens; Zaventem; Sur place; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Training opportunities

Talent development plans

Fair compensation

Health plan

Pension

Meal vouchers

Eco vouchers

Flexible income plan

Work-life balance

Flexible working hours

Résumé du poste

Ayvens is seeking an organized administrative assistant to close contracts in Miles and validate termination documentation. You will handle Salesforce-related inquiries, including early termination proposals and invoicing questions, while maintaining multiple shared mailboxes with accurate responses.

The role emphasizes hands-on administrative work, teamwork, and meticulous attention to detail in a collaborative mobility-focused environment in Belgium.

Qualifications

• Fluent in Dutch, English and French.
• Strong administrative skills and hands-on mentality.
• Experience with Miles and Salesforce is a plus but not required.

Responsabilités

• Perform the administrative closing of contracts in Miles.
• Review and validate contract termination documentation, ensuring completeness and compliance with internal procedures.
• Handle Salesforce cases related to contract termination queries, the majority is early termination proposals and invoice related questions.
• Manage multiple shared mailboxes and ensure timely, accurate responses to incoming email inquiries.

Connaissances

Dutch

English

French

Outils

Miles

Salesforce

Description du poste

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Your Responsibilities

• Perform the administrative closing of contracts in Miles
• Review and validate contract termination documentation, ensuring completeness and compliance with internal procedures
• Handle Salesforce cases related to contract termination queries, the majority is early termination proposals and invoice related questions
• Manage multiple shared mailboxes and ensure timely, accurate responses to incoming email inquiries

Who are we looking for?

• You are fluent in Dutch, English and French
• You have strong administrative skills and have a hands-on mentality
• Experience with tools like Miles and Salesforce are a plus but not a must
• you can distinguish main and secondary issues
• you work accurately and attentively
• you are a team player

What do we offer?

Join Ayvens - Drive the Future of Mobility

At Ayvens, we're turning mobility into more than just a destination - we're making it a great experience. And to make that happen, we need people who make a difference.

We're committed to helping our colleagues grow, thrive, and reach their full potential. That means:

• providing extensive training opportunities
• clear talent development plans
• fair and competitive compensation
• You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
• Healthy work-life balance
• Flexible working hours