EMEA Dealer Tech Service & Quality Lead

Brunswick; Belgique; Hybrid; EUR 83,000 - 113,000; Full time

Benefits offered by this job

Meal vouchers

Work from home 2 days/week

Company car with charging solution

LinkedIn Learning access

Employee discount program

Job summary

Brunswick in Belgium is seeking a Technical Supervisor – Dealer Service, Quality & Technical Information (EMEA) to oversee dealer service quality, technical documentation, and warranty support across EMEA. You will manage service level assessments, publication of manuals and bulletins, and training delivery at regional hubs, with occasional travel. Fluent English; French knowledge is highly desirable.

Qualifications

• 5–10 years in after-sales, technical service, or quality roles in a technical industry
• Experience with dealer/distributor networks and field service operations
• Fluent English; French knowledge is highly desirable

Responsibilities

• Define and monitor dealer service KPIs across EMEA regions
• Coordinate service level assessments and audits
• Own publication of manuals, bulletins, and updates
• Provide technical support to Sales Offices, Distributors, and Dealers
• Deliver training at regional hubs

Skills

Dealer network support

Technical troubleshooting

Quality assurance

Training delivery

EMEA coordination

Education

Technical level degree or equivalent by experience

Tools

Diagnostic tools

Workshop equipment

Service literature systems

Job description

Brunswick in Belgium is seeking a Technical Supervisor – Dealer Service, Quality & Technical Information (EMEA) to oversee dealer service quality, technical documentation, and warranty support across EMEA. You will manage service level assessments, publication of manuals and bulletins, and training delivery at regional hubs, with occasional travel. Fluent English; French knowledge is highly desirable.