EMEA Customer Operations & Logistics Specialist

ADECCO; Zaventem; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

ADECCO in Zaventem is seeking a customer operations specialist to support the distribution of chemical products for industrial use. You will interact directly with customers, sales managers, logistics operations, and technical teams to ensure a seamless experience.

You will coordinate the full order cycle, arrange transport and logistics, and maintain compliant documentation, declarations, and terms with internal teams and service providers.

Responsabilités

• You respond to requests, solve issues and ensure a great customer experience.
• You manage the entire sales order process operations for the EMEA region.
• You handle the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to customer .
• You ensure that all the movements from the production and storage sites are made with correct documentation and declarations.
• You liase with sales, product marketing and supply chain departments to align on terms and conditions, product availability, prices, credit limits, payment terms etc.
• You process customer complaints and collaborate with responsible departments.
• You process documentation requests after sales.

Description du poste

ADECCO in Zaventem is seeking a customer operations specialist to support the distribution of chemical products for industrial use. You will interact directly with customers, sales managers, logistics operations, and technical teams to ensure a seamless experience.

You will coordinate the full order cycle, arrange transport and logistics, and maintain compliant documentation, declarations, and terms with internal teams and service providers.