EMEA Application Engineer - Technical Support & Solutions

Victaulic Company; Nazareth; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Meal vouchers

Eco vouchers

Job summary

Victaulic Company in Belgium is seeking an Application Engineer to support internal sales with engineering consulting, handling inquiries, and joining customer calls. You may visit facilities for technical support and seminars.

You'll develop expertise in Victaulic products, understand mechanical, plumbing and fire protection systems, and collaborate across engineering, product management, marketing, operations, and sales to deliver effective customer solutions and projects.

Qualifications

• Bachelor of Science in a relevant engineering discipline.
• 2–3 years of experience in fire protection, mechanical systems, or related industries.
• Working knowledge of mechanical systems and product applications.
• Ability to communicate technical concepts effectively in written and verbal formats.
• Willingness to travel domestically and within Europe as required.

Responsibilities

• Develop expertise in Victaulic products and system solutions.
• Gain working knowledge of mechanical, plumbing, and fire protection systems, and applicable codes and standards (ISO, EN, PED).
• Provide technical product support by responding to customer inquiries via phone, email, and digital platforms.
• Assist with technical troubleshooting, product investigations, and technical reporting.
• Participate in customer visits and technical engagements to support product application and problem resolution.
• Collaborate with Engineering, Product Management, Marketing, Operations, and Sales to support business objectives and improve customer experience.
• Support customer training, technical presentations, and educational initiatives.
• Perform additional projects and responsibilities as assigned by the Application Engineering Manager or Group Leader.

Skills

Engineering knowledge

Customer interaction

Communication skills

Team collaboration

Microsoft Office

Education

Bachelor of Science in Engineering

Tools

Microsoft Office

Job description

Victaulic Company in Belgium is seeking an Application Engineer to support internal sales with engineering consulting, handling inquiries, and joining customer calls. You may visit facilities for technical support and seminars.

You'll develop expertise in Victaulic products, understand mechanical, plumbing and fire protection systems, and collaborate across engineering, product management, marketing, operations, and sales to deliver effective customer solutions and projects.