EMEA Application Engineer: Piping Systems & Tech Support

Victaulic Europe B.V.; Nazareth; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Meal vouchers

Eco vouchers

Extensive training

Career progression

Team building activities

Job summary

Victaulic Europe B.V. is seeking an Application Engineer to support internal sales with engineering consulting, document handling, and joint customer calls. You will investigate field installations and provide technical product support to customers across Europe.

You will collaborate with Engineering, Product Management, Marketing, Operations and Sales to improve customer experience, deliver technical training, and support product applications across our piping solutions.

Qualifications

• Bachelor degree in engineering discipline.
• 2–3 years of experience in fire protection, mechanical systems, or related industries.
• Working knowledge of mechanical systems and product applications.
• Ability to solve technical problems using engineering fundamentals.
• Ability to communicate technical concepts effectively in written and verbal formats.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Willingness to travel domestically and within Europe as required.

Responsibilities

• Develop expertise in Victaulic products and system solutions, including couplings, valves, fittings, devices, and related applications.
• Gain working knowledge of mechanical, plumbing, and fire protection systems, as well as applicable codes and standards (ISO, EN, PED, etc.).
• Provide technical product support by responding to customer inquiries and communicating through phone, email, and digital platforms.
• Assist with technical troubleshooting, product investigations, returned product evaluations, and technical reporting.
• Participate in customer visits and technical engagements to support product application and problem resolution.
• Collaborate with Engineering, Product Management, Marketing, Operations, and Sales to support business objectives and improve customer experience.
• Support customer training, technical presentations, and educational initiatives.
• Perform additional projects and responsibilities as assigned by the Application Engineering Manager or Group Leader.

Education

Bachelor of Science Degree in a relevant engineering discipline

Job description

Victaulic Europe B.V. is seeking an Application Engineer to support internal sales with engineering consulting, document handling, and joint customer calls. You will investigate field installations and provide technical product support to customers across Europe.

You will collaborate with Engineering, Product Management, Marketing, Operations and Sales to improve customer experience, deliver technical training, and support product applications across our piping solutions.