Dutch Transportation Customer Expert - Relocate to Greece

Mercier Consultancy MD; Belgique; Vor Ort; EUR 20.000 - 31.000; Vollzeit

Benefits dieser Stelle

13th salary

14th salary

Performance bonus

Relocation package

Training provided

Health insurance

Zusammenfassung

Mercier Consultancy Group is actively seeking Dutch-speaking Transportation Customer Experts to join their team in Greece. This role offers relocation support, competitive benefits, and opportunities to excel in international logistics customer service.

Relocation includes flight, transfer, and hotel arrangements, with ongoing training and comprehensive health cover. Ideal candidates are fluent in Dutch and English, with a passion for logistics and a customer-focused approach.

Qualifikationen

• Native or fluent Dutch (spoken and written).
• Strong command of English for internal collaboration.
• A passion for logistics, travel, or transportation industry.
• Exceptional problem-solving skills and a customer-centric mindset.
• Willingness to relocate to Greece and embark on a new professional adventure.

Aufgaben

• Provide high-quality support to clients within the international transportation and logistics sector.
• Manage inquiries regarding shipments, delivery tracking, and complex route coordination via phone, email, and chat.
• Ensure seamless communication between transport providers and end-users to maintain service excellence.
• Troubleshoot and resolve transportation-related issues with speed, empathy, and technical proficiency.
• Maintain detailed records of client interactions in line with global logistics standards.
• Collaborate with international teams to optimize customer satisfaction scores within the transportation industry.
• Uphold the premium service values expected of our clients in the logistics and transport sector.

Kenntnisse

Dutch language

English language

Problem solving

Customer-centric mindset

Willing to relocate

Jobbeschreibung

Mercier Consultancy Group is actively seeking Dutch-speaking Transportation Customer Experts to join their team in Greece. This role offers relocation support, competitive benefits, and opportunities to excel in international logistics customer service.

Relocation includes flight, transfer, and hotel arrangements, with ongoing training and comprehensive health cover. Ideal candidates are fluent in Dutch and English, with a passion for logistics and a customer-focused approach.