Dutch Speaking Car Sharing Specialist - Greece Relocation

Mercier Consultancy MD

Belgique

On-site

EUR 23,000 - 31,000

Full time

15 hours ago

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Benefits offered by this job

Fully Paid Relocation Package

Health Insurance

Fully Paid Training

Monthly Performance Bonus

Career development opportunities

Job summary

Mercier Consultancy Group seeks a Dutch Speaking Customer Expert for Car Sharing to join our team in Greece. You will support Dutch-speaking users with bookings, billing, and vehicle access, ensuring smooth rental journeys.

This on-site role offers relocation assistance, full training, and a competitive salary with annual bonuses, reflecting the premium service we provide to travelers across Europe. If you are tech-savvy, empathetic, and eager to relocate, you will thrive in our international

Qualifications

Native or fluent Dutch (spoken and written).
Proven experience in customer service, preferably in travel or transport.
Excellent communication and empathetic problem-solving.
Willingness to relocate to Greece for this role.
Tech-savvy with ability to learn new travel platforms quickly.

Responsibilities

Provide high-quality support to Dutch-speaking users regarding car-sharing travel experiences.
Resolve bookings, billing, and vehicle access inquiries with a customer-centric focus.
Assist travelers with navigation and real-time support during rentals.
Maintain accurate records of customer interactions for consistency.
Collaborate with international teams to optimize travel service protocols.
Manage user accounts and provide technical troubleshooting for the app.
Represent the brand via phone, email, and chat with exceptional communication.