Dutch Speaking Support Specialist — Relocation & Benefits

Mercier Consultancy Group; Belgique; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

International team

Job summary

Mercier Consultancy Group is seeking a Dutch Speaking Support Specialist to join our client-facing team in Bulgaria. You will handle email, phone, and chat communications with Dutch-speaking clients, resolve complex inquiries, and maintain CRM records with a focus on service quality.

This role requires native Dutch proficiency, good English communication, and willingness to relocate to Sofia. Competitive salary with training, health insurance, and relocation support are offered.

Qualifications

• Native or fluent Dutch (spoken and written).
• Proficiency in English for corporate reporting and team collaboration.

Responsibilities

• Provide exceptional service via email, phone, and chat to Dutch-speaking clients.
• Resolve complex inquiries while maintaining high customer satisfaction.
• Maintain accurate records of customer interactions in CRM systems.
• Collaborate with cross-functional teams to identify and escalate technical issues.

Skills

Dutch language

English language

Communication

Problem solving

Job description

Mercier Consultancy Group is seeking a Dutch Speaking Support Specialist to join our client-facing team in Bulgaria. You will handle email, phone, and chat communications with Dutch-speaking clients, resolve complex inquiries, and maintain CRM records with a focus on service quality.

This role requires native Dutch proficiency, good English communication, and willingness to relocate to Sofia. Competitive salary with training, health insurance, and relocation support are offered.