Dutch Customer Support Specialist — Relocation + Training

Next Job Abroad; Vlaams-Brabant; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Relocation bonus

Hotel stay provided

Training program

Job summary

Next Job Abroad is seeking a Customer Support Consultant to assist users of popular digital apps, wallets, and family streaming services. You will handle non-technical issues via chat, email, and phone, while maintaining a friendly, solution-focused approach.

The role requires Dutch and English fluency and a willingness to relocate to Sofia. The position follows a 10:00–19:00 weekday shift, with weekends free.

Qualifications

• Fluency in Dutch + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (you can manage live chats, emails, and phone tools smoothly).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Responsibilities

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting.
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Mon–Fri; weekends are yours).

Skills

Dutch language

English language

Communication

Tools

Live chat tools

Email tools

Phone tools

Job description

Next Job Abroad is seeking a Customer Support Consultant to assist users of popular digital apps, wallets, and family streaming services. You will handle non-technical issues via chat, email, and phone, while maintaining a friendly, solution-focused approach.

The role requires Dutch and English fluency and a willingness to relocate to Sofia. The position follows a 10:00–19:00 weekday shift, with weekends free.