Dutch Customer Support Consultant in Sofia

Next Job Abroad; Winterslag; On-site; EUR 17,670 - 21,166; Full time

Benefits offered by this job

21 Days Free Hotel Stay

4 Weeks of Paid Training

Job summary

Next Job Abroad is hiring Customer Support Consultants to assist users with popular digital apps and mobile wallets in Belgium. Candidates should be fluent in Dutch and possess solid English skills, with a naturally helpful personality and good computer skills.

The role involves helping users via chat, email, or phone with non-technical issues and comes with a steady salary of €1,740, benefits including 21 days of free accommodation and 4 weeks of paid training.

Qualifications

• You must be fluent in Dutch and have solid professional English skills.
• A naturally helpful personality and good communication abilities are necessary.
• Good computer skills to manage live chats, emails, and phone tools smoothly.

Responsibilities

• Help users via chat, email, and phone with everyday non-technical troubleshooting.
• Maintain a friendly, helpful, and solution-oriented approach.
• Follow a shift schedule from 10:00 to 19:00, Monday to Friday.

Skills

Fluency in Dutch

Professional English skills

Good computer skills

Job description

Next Start Date: 12.06

Looking for an international adventure with a solid routine?

If you speak Dutch and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you’re the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

• Fluency in Dutch + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you’re set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Benefits

• The Paycheck: Steady monthly gross salary in Euros: €1.740
• 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.