Digital Transformation Analyst - Client-Facing Consultant

Keystone Solutions; Brussel Hoofdstad; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Keystone Solutions is seeking a Digital Business Analyst for a client-site consultancy role in Belgium. You will drive digital channel optimization for Corporate Banking, gather and translate requirements, and lead stakeholder workshops to ensure alignment on project goals and outcomes.

You will map customer journeys, define MVPs, and prepare business cases while collaborating with product and process teams to deliver digital transformation initiatives at client environments.

Qualifications

• Master’s degree is required.
• English proficiency is required with excellent knowledge of Dutch or French.
• Certifications in Business Analysis or workshop facilitation are a plus.
• Limited travel, 50% on-site and 50% homeworking.

Responsabilités

• Drive development and optimization of digital channels for Corporate Banking clients and users.
• Gather requirements and perform business analysis to translate insights into opportunities.
• Engage stakeholders to align on progress, timelines and objectives.
• Identify and recommend feasible solutions balancing value, impact and costs.
• Support testing, prepare change-management materials, and collaborate with analysts and developers.
• Collaborate with Channel Managers, Marketing/Product Management, and Process teams to align with Banking Channels strategy.
• Lead product discovery and business analysis studies including journey mapping and MVP definition.
• Translate business requirements into detailed IT specifications using a user-centric, agile approach.

Connaissances

Requirements gathering

BPMN

Data analysis

Stakeholder engagement

Project management

Agile methodologies

Communication skills

Problem solving

Formation

Master’s degree

BA certifications (BA, workshop facilitation)

Outils

Excel

Business Objects

SharePoint

Digital whiteboards

Description du poste

Keystone Solutions is seeking a Digital Business Analyst for a client-site consultancy role in Belgium. You will drive digital channel optimization for Corporate Banking, gather and translate requirements, and lead stakeholder workshops to ensure alignment on project goals and outcomes.

You will map customer journeys, define MVPs, and prepare business cases while collaborating with product and process teams to deliver digital transformation initiatives at client environments.