Deployment Strategist - Belgium

ElevenLabs; Belgique; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Innovative culture

Growth paths

Learning & development

Social travel

Annual company offsite

Co-working stipend

Résumé du poste

ElevenLabs in Belgium is looking for a Forward Deployed Engineer Strategist to work collaboratively with engineers and product designers. In this pivotal role, you will grasp complex customer challenges and deliver tailored voice AI solutions.

The ideal candidate should possess technical proficiency in Python and strong communication skills, with a focus on solving problems and driving projects. Benefits include a culture of innovation, growth paths, and support for professional development.

Qualifications

• Experience working with customers in a technical capacity.
• Basic proficiency in Python and understanding of API integration.
• Excellent communication and problem-solving skills.
• Proven track record of taking ownership of complex projects.
• Adaptability to work across different customer environments.
• Technical aptitude to quickly understand AI models.

Responsabilités

• Meet with customers to understand audio and voice AI needs.
• Identify relevant use cases and work with Engineers.
• Design and architect bespoke integrations for customers.
• Guide customers on best practices for implementation.
• Present proposals for future work to audience.
• Collaborate with Research and Product teams.
• Build and deliver compelling demos of AI technology.
• Scope out applications in new industries.
• Take full ownership of execution of major projects.
• Collaborate with engineering and executive teams.

Connaissances

Customer engagement

Python proficiency

API integration

Communication skills

Problem-solving

Project ownership

Technical aptitude

Description du poste

Forward Deployed Engineer Strategist

As a Forward Deployed Engineer Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.

Responsibilities

• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
• Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
• Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
• Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C‑suite executives.
• Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
• Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
• Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
• Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands‑on to deliver high‑impact solutions.
• Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.

Requirements

• Experience working with customers in a technical capacity. It's OK if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.
• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
• Excellent communication and problem‑solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
• A proven track record of taking ownership of complex projects and delivering results.
• Adaptability to work across different customer environments and technical use cases.
• Technical aptitude to quickly understand our voice and audio AI models and their applications.

Location

The candidate should preferably be based in Belgium, and be able to come in‑office multiple days a week.

Benefits

• Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co‑working: If you're not located near one of our main hubs, we offer a monthly co‑working stipend.