Delivery Director - Technology

EPAM Systems, Inc.; Brussel Hoofdstad; Hybride; EUR 150 000 - 190 000; Plein temps

Avantages offerts par ce poste

Private healthcare

Group insurance

Meal vouchers

Eco-vouchers

Transportation/allowance

Laptop provided

Mobile plan

Professional development

Résumé du poste

EPAM Systems, Inc. is seeking a Delivery Director – Technology to lead large-scale engagements in the Benelux region in a hybrid setup across Belgium and the Netherlands.

You will drive end-to-end delivery, own client relationships, and oversee program governance while challenging architectural decisions and ensuring alignment with EPAM processes. The role requires hands-on delivery of 100+ FTE programs, strong SDLC/Agile expertise, and practical AI/GenAI experience.

Qualifications

• Proven hands-on delivery of complex technology projects (100+ FTE).
• Strong client relationship management across IT services engagements.
• Deep understanding of microservices, APIs and event-driven architectures.
• Ability to diagnose delivery issues related to architecture, integration or data design.
• Practical AI/GenAI experience and understanding of integration dependencies.
• Knowledge of data platforms, advanced analytics or AI components.
• SDLC and Agile delivery methodologies expertise.
• Pre-sales and solutioning experience in the Benelux region is a plus.
• Multilingual proficiency (Dutch or French) preferred.

Responsabilités

• Lead end-to-end delivery from initiation to closure, ensuring EPAM process adherence.
• Manage client relationships at project, program and governance levels.
• Identify risks, issues and scope changes; mitigate and resolve.
• Develop delivery plans and statements of work, coordinating proposals.
• Oversee SDLC-aligned activity streams and IT service management practices.
• Own delivery financials, sourcing, implementation and compliance.
• Collaborate with distributed teams to ensure accurate estimates and planning.
• Represent delivery in sales/pre-sales engagements to drive growth.

Connaissances

Delivery leadership

Client relationships

Microservices & APIs

Event-driven architectures

AI/GenAI experience

Data platforms/Analytics

SDLC & Agile

Pre-sales & solutioning

Multilingual (Dutch/French)

Description du poste

We’re looking for a Delivery Director – Technology to join our team in the Netherlands or Belgium in a hybrid working mode. In this role, you will lead large-scale client engagements across the Benelux region ensuring successful delivery of complex technology programs exceeding 100 FTE.You will be accountable for end-to-end delivery, client relationships and commercial performance while supporting account growth through pre-sales and strategic initiatives. This position requires strong technical depth to challenge architectural designs, diagnose delivery issues and engage credibly with senior engineering stakeholders. Hands-on experience with AI and a clear understanding of its impact on modern software development and maintenance is essential.ResponsibilitiesDrive end-to-end delivery from initiation through the full life cycle ensuring adherence to EPAM processes and client expectationsManage client relationships representing delivery at project, program and governance levelsIdentify and address client issues, mitigate engagement risks and ensure successful execution of client responsibilitiesDevelop and maintain delivery plans, coordinate preparation of proposals and statements of workOversee multiple activity streams aligned with SDLC and IT service management practicesTake accountability for all aspects of delivery including financial management, sourcing, implementation and complianceCollaborate with distributed teams including product owners, architects, engineers and QA specialists to ensure reliable estimates and effective planningRepresent the delivery organization in sales and pre-sales engagements contributing to business growthRequirementsProven hands-on experience delivering complex technology projects and managing large-scale engagements (100+ FTE)Strong background in managing client relationships across IT services engagementsDeep understanding of modern distributed architectures including microservices, APIs and event-driven systems with the ability to assess risks and challenge technical decisionsAbility to diagnose and resolve delivery issues linked to architecture, integration or data designPractical experience with AI and GenAI implementations and understanding of integration dependencies, risk factors and project impactFamiliarity with programs involving data platforms, advanced analytics or AI componentsKnowledge of AI/GenAI concepts including Machine Learning, Generative AI and Large Language Models with insights into their effect on scope, resources and riskAwareness of ethical considerations, bias risks and privacy implications in AI adoptionStrong expertise in SDLC and Agile delivery methodologiesExperience handling diverse engagement models such as Time & Materials, Fixed Price and Fixed TermsNice to haveExposure to managing large digital transformation engagements involving AI-enabled frameworks or automated engineering practicesPre-sales and solutioning experience with enterprise clients in the Benelux regionMultilingual proficiency (Dutch or French)We offer4 weeks of paid holidays6 supplementary/compensation (paid) days (pro rata temporis)Private healthcare insuranceGroup insuranceMeal vouchersEco-vouchersJoint Committee gross bonusTransportation/bike allowance /company car /bike lease (if eligible)IT equipment (laptop)Mobile subscription (no device)Learning and development opportunities including in-house training and coaching, professional certifications, and courses*All benefits and perks are subject to certain eligibility requirements