D365 Professional Services Solution Architect - Belgium

Avanade Inc.; Oost-Vlaanderen; On-site; EUR 90,000 - 120,000; Full time

Job summary

Avanade Inc. in Belgium is seeking a Dynamics 365 Professional Services Solution Architect to join our Belgian Business Applications team. You will design, implement, and govern ERP and CRM solutions leveraging Dynamics 365, AI, Copilot, and the Power Platform.

You will lead requirements, collaborate with cross-functional teams, drive presales engagements, ensure robust delivery, and mentor junior colleagues while staying current with Microsoft innovations.

Qualifications

• Minimum 10 years as Dynamics 365 ERP/CRM consultant, with at least 3 years as a Solution Architect.
• Deep understanding of professional services industries: PM, accounting, and operations.
• Strong ability to build client relationships and tailor quality solutions.
• Fluency in English and Dutch or French.

Responsibilities

• Own the Solution Architecture from initial design to delivery, guiding strategic and project decisions.
• Contribute to the Technical Architecture, advising on best practices and governance.
• Lead requirements gathering with stakeholders, including presales engagement and solution demos.
• Ensure ERP/CRM solutions are robust, scalable, and aligned with business objectives.
• Support sales opportunities in designing delivery plans, staffing, and cost considerations.

Skills

Dynamics 365 ERP

Dynamics 365 CRM

Solution Architect

Client relationships

English fluency

Dutch or French

Job description

Are you passionate about helping clients in the professional services industries implement their Microsoft Dynamics 365 platform solutions? We are seeking a skilled and experienced Dynamics 365 Professional Services Solution Architect to join our Belgian Business Applications team!

If you're passionate about professional services (project management and accounting), ERP / CRM, and the power of AI, this is your opportunity to make a real impact.

Come join us

Join a team of Business Applications professionals focused on implementing and helping to operate Microsoft Dynamics 365 solutions for clients in various industries such as Retail & Consumer goods, Public Sector, Financial Services and Professional Services.

As a team we are focused on solutions supporting workloads in Finance, Project management and accounting, Project Operations, Supply chain management, and CRM. We think global and act local, delivering solutions of quality to our clients in Belgium and across Europe.

You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.

What you'll do

As a Dynamics 365 Professional Services Solution Architect you will play a crucial role in designing, implementing, and managing ERP and CRM solutions leveraging Microsoft Dynamics 365, Agentic AI & Copilot, and the Power Platform.

Your industry focus is specific to professional services companies (architecture - engineering - construction, finance, legal, technology, consulting).

You Will Be Responsible For

• Owning the Solution Architecture; from developing the initial solution design and implementation plans based on client requirements and business needs, to assuring quality during delivery and contributing to strategic and project operational decision-making through your participation in change boards and steering committees.
• Contributing to the Technical Architecture; working closely with the Technical Architect(s) and other stakeholders, consulting on providing technical guidance to clients and project teams in ensuring best practices for architectural design and governance are followed.
• Leading the requirements gathering; working closely with the Functional Architect(s) (or taking on that role), client stakeholders and the project team to define the project implementation scope (business requirements) and support with gathering technical (application) requirements. As early as the start of an opportunity, in a presales role capacity; engaging with prospective and current clients during solution demos and evaluations.
• Contributing to successful delivery: helping to ensure that the ERP & CRM solutions implemented are robust, scalable, and aligned with the strategic/business objectives of the organization.
• Assisting sales opportunity tracks in a solution architect role capacity; designing and planning for the delivery of solutions, being accountable for the solution fit, cost, staffing, quality, and balance with the deal commercials.
• Staying updated on Microsoft’s latest innovations (ensuring you are/will become Microsoft certified, applicable to your role) and contributing to internal knowledge-sharing initiatives (through our Avanade local & global initiative, such as our Communities of Practice).
• Becoming Avanade SISA (systems integration solution architect) certified.
• Participating in our local & global Avanade people skilling communities; be a coach and mentor to (more) junior colleagues in our Belgian Business Applications team.

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Qualifications

Skills and experiences

We Expect You To

• Have at least 10 years of demonstrable experience as a Dynamics 365 ERP or CRM consultant (or its previous version AX), of which at least 3 years as a Solution Architect (or equivalent).
• Have a deep understanding of the professional services industries, in particular the aspects of project management & accounting and both non-stocked as well as stocked based operations. Have contributed to the delivery of business applications for clients in these industries.
• Have strong skills in building and maintaining positive relationships with clients, understanding their business and strategic needs, and providing tailored solutions of quality.
• Bring flexibility as needed to adapt to changing requirements, client needs, industry and technology trends.
• Have experience in leading and motivating cross-functional teams, fostering a collaborative and productive work environment. You are not afraid to coach your colleagues on a daily basis.
• Be fluent in English and either Dutch or French.

It Is a Plus If You

• Have a professional services background in a business environment (not only consulting).
• Are Microsoft certified on D365.

About You

• Passion for ERP/CRM and its Microsoft ecosystem.
• Passionate about and a high degree of business acumen related to the professional services industries.
• You are resilient, adaptable, and flexible in your solution architect role.
• You have a proactive approach to learning and knowledge sharing.
• You place quality and customer needs at the center of your work.
• You have excellent communication skills and are able to work effectively in an international environment.
• You are intellectually curious and passionate about tech, and keep up with the latest such as agentic AI.