Customer Support Specialist

Materialise; Vlaams-Brabant; Sur place; EUR 38 000 - 52 000; Plein temps

Résumé du poste

Materialise Manufacturing seeks a customer-focused sales professional to guide clients in selecting 3D printing techniques and prepare accurate price proposals.

You will actively follow up with clients, close deals, and collaborate with support, design, production, account management, and shipping to ensure project success.

Fluent in Dutch and English, you bring a service-minded attitude, strong communication, and organizational skills, ready to exceed customer expectations.

Qualifications

• Commercial flair and efficient communication skills are essential.
• Service-minded and customer-oriented.
• Detail-oriented with strong administrative skills.
• Willingness to exceed customer expectations and deliver high-quality service.
• Enthusiastic team player with a flexible, organized approach.
• Fluent in Dutch and English.

Responsabilités

• Guide clients in selecting 3D printing techniques and prepare accurate price proposals in close collaboration with production.
• Actively follow up with clients and close deals to drive business growth.
• Collaborate with customer support, design, production, account management, and shipping teams to ensure successful project delivery.
• Maintain consistent communication with clients throughout the sales cycle, closely monitoring project progress and addressing their needs.
• Think creatively to develop the best technical and commercial solutions tailored to customer requirements.

Connaissances

Commercial flair

Communication

Customer-oriented

Service-minded

Administrative skills

Team player

Dutch & English

Description du poste

At Materialise Manufacturing, we believe that revolutionizing industries starts with bringing ideas to life in smarter ways. If you’re passionate about helping customers turn concepts into high-quality parts, you’ll love being a part of this team. Through our digital manufacturing services, companies are accelerating the complete product development life cycle.

What You Will Do

• Guide clients in selecting the right 3D printing techniques and prepare accurate price proposals in close collaboration with production departments
• Actively follow up with clients and close deals to drive business growth
• Collaborate with customer support, design, production, account management, and shipping teams to ensure successful project delivery
• Maintain consistent communication with clients throughout the sales cycle, closely monitoring project progress and addressing their needs
• Think creatively to develop the best technical and commercial solutions tailored to customer requirements

Your profile

• A commercial flair and efficient communication skills are essential
• You are service-minded and customer-oriented
• You work accurately, and you have strong administrative skills
• Willingness to exceed customer expectations and deliver high-quality service
• Enthusiastic team player with a flexible, organized, and detail-oriented approach
• Fluent in Dutch and English