Customer Account Relations & Support Assistant

UNIQUE; Etterbeek; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

UNIQUE is seeking a Customer Account Relations & Support Assistant for a maternity leave replacement in Brussels. You will be part of a dynamic team, managing customer accounts and administrative processes.

Responsibilities include overseeing account openings and closings, handling KYC and AML procedures, preparing regulatory reports, and providing customer support. This is an excellent opportunity to gain valuable experience in the banking sector.

Responsabilités

• Manage the opening and closing of current accounts based on client requests.
• Analyse official documents related to company structures.
• Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
• Update and maintain client files.
• Monitor and verify client profiles within internal systems.
• Prepare and submit regulatory reports.
• Manage official communication with clients.
• Provide daily customer support.
• Coordinate with various internal departments.

Description du poste

Would you like to join an international organisation in Brussels and gain valuable experience in the banking sector? We are looking for a Customer Account Relations & Support Assistant to join a dynamic team as part of a maternity leave replacement.

You will work in a structured environment within a team of 4 people, contributing to the smooth management of customer accounts and administrative processes.

Main Responsibilities

• Manage the opening and closing of current accounts based on client requests
• Analyse official documents related to company structures (articles of association, mandates, etc.)
• Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures
• Update and maintain client files (legal documents, company data, authorised signatories)
• Monitor and verify client profiles within internal systems
• Prepare and submit regulatory reports (BNB, FSMA, etc.)
• Manage official communication with clients
• Provide daily customer support
• Coordinate with various internal departments (IT, Compliance, etc.)