Customer Account Relations & Support Assistant (H/F/X)

UNIQUE; Etterbeek; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

UNIQUE, an international organisation in Brussels, is seeking a Customer Account Relations & Support Assistant to join a dynamic team on a maternity leave replacement. You will contribute to the smooth management of customer accounts and administrative processes within a small team.

You will handle opening/closing of current accounts, document analysis, KYC/AML procedures, and coordinate with IT and Compliance to ensure accurate client files and timely regulatory submissions.

Responsabilités

• Manage the opening and closing of current accounts based on client requests
• Analyse official documents related to company structures (articles of association, mandates, etc.)
• Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures
• Update and maintain client files (legal documents, company data, authorised signatories)
• Monitor and verify client profiles within internal systems
• Prepare and submit regulatory reports (BNB, FSMA, etc.)
• Manage official communication with clients
• Provide daily customer support
• Coordinate with various internal departments (IT, Compliance, etc.)

Description du poste

Would you like to join an international organisation in Brussels and gain valuable experience in the banking sector? We are looking for a Customer Account Relations & Support Assistant to join a dynamic team as part of a maternity leave replacement.

You will work in a structured environment within a team of 4 people,contributing to the smooth management of customer accounts and administrative processes.

Main Responsibilities

• Manage the opening and closing of current accounts based on client requests
• Analyse official documents related to company structures (articles of association, mandates, etc.)
• Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures
• Update and maintain client files (legal documents, company data, authorised signatories)
• Monitor and verify client profiles within internal systems
• Prepare and submit regulatory reports (BNB, FSMA, etc.)
• Manage official communication with clients
• Provide daily customer support
• Coordinate with various internal departments (IT, Compliance, etc.)