Core Application Support Engineer

ayvens; Zaventem; Hybride; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical plan

Pension scheme

Meal vouchers

Eco vouchers

Flexible income plan

Hybrid/Remote work

Training opportunities

Internal mobility

Résumé du poste

Ayvens is seeking a Core Application Support Engineer to act as the first contact for users regarding incidents or service requests related to the Core System MILES. You will ensure smooth daily operation, deliver sustainable fixes, and collaborate with Change Teams and suppliers to resolve issues.

The role requires 2–3 years of ICT experience, fluency in English and French (Dutch a plus), and strong communication and analytical skills.

Qualifications

• Bachelor or Master in ICT with 2–3 years of relevant experience.
• Fluent in English and French; Dutch is a plus.
• Familiar with SQL and PL/SQL; Agile mindset.
• Experience with MILES is a strong asset.

Responsabilités

• Serve as first contact for users regarding incidents or service requests related to the Core System MILES.
• Ensure smooth daily operation of the Core Systems and provide sustainable solutions.
• Coordinate with Change Teams or suppliers to fix issues when needed.
• Prepare, test and deploy periodic updates in close collaboration with the Change Team.

Connaissances

Agile mindset

Excellent communication skills

Problem solving

Analytical skills

Team player

Stress-resilient

Client oriented

SQL

PL/SQL

English

French

Dutch

MILES knowledge

Formation

Bachelor/Master in ICT

Outils

MILES

Description du poste

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Your responsibilities

The Core Application Support Engineer acts as the first contact point for the users regarding all the incidents or service requests related to the Core System MILES.

Her/His main task is to bring sustainable solutions to the identified problems. He is in charge of the good daily working of the Core Systems. If needed, she will require the Core Systems' Change Teams or suppliers' support to fix the identified problems.

Besides daily duties there are periodical updates which need to be prepared, tested and deployed in close collaboration with the Change Team.

The Core Application Support Engineer reports directly to the IT Team Leader Support Center.

Who are we looking for?

• You have a Bachelor or a Master in ICT and a first professional experience in an equivalent function of at least 2-3 years.
• You are fluent in English and French. Dutch would be a great asset.
• SQL, PL/SQL are familiar to you.
• You have an Agile mindset
• Previous experience with MILES is a great asset
• You have excellent communication skills.
• You are a problem solver & have strong analytical skills
• You are clients & results-oriented
• You are a team player & stress-resistant
• Any additional knowledge in business processes would be a strong asset (accounting, insurance, sales, others)

What do we offer?

• Join Ayvens - Drive the Future of Mobility
• At Ayvens, we're turning mobility into more than just a destination - we're making it a great experience. And to make that happen, we need people who make a difference.
• We're committed to helping our colleagues grow, thrive, and reach their full potential. That means:
• providing extensive training opportunities
• clear talent development plans
• fair and competitive compensation
• You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
• Healthy work-life balance
• Flexible working hours
• Possibility of homeworking several days a week
• Thorough onboarding process and performance feedback
• Opportunities for internal mobility
• At Ayvens, we welcome fresh ideas, innovation, and open feedback. We're building a culture where everyone has the space to be themselves and contribute to something bigger - the future of sustainable mobility.
• We are Ayvens. We're ready for what's next.

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.